Guild Wars 2

Was running perfect last night, then today after the update I tried to log on and after clicking play is gets stuck at a blank white screen. Any solutions?

I am encountering the same problems. does anyone know how to fix this?

Have you deleted the Application Support folder?

same problem here

I have the exact same problem, going mad trying to find a solution. Any amazing unheard miracles?

Again, have you deleted the Application Support folder?

https://forum-en.gw2archive.eu/forum/support/mac/Game-won-t-start-Try-this/first#post1413733

I have and works as a charm! Thank you!

For anyone that doesn’t know where to find the application support folder:

Procedure:
in finder menu go to your library (shown by pressing alt in the “go to” menu)
go to the application support folder
delete the “guild wars 2” folder
play !

@ Devs:

Having to do this after every single update is a pain in the kitten Please figure out what’s going wrong.

The devs don’t read this forum, according to the support email system.

Which begs the question of why it’s even here.

The forums are a plattform for communication between players first and foremost. Developer interaction is and has always been optional.

This particular forum exists so that players can provide helpful advice on matters where they have the capability to do so, like telling them about the application support folder, how to use the f-keys, or how to deal with the endless advances of the opposite sex after they purchased their Mac.

vince.5937:

The devs don’t read this forum, according to the support email system.

Which begs the question of why it’s even here.

becaue of comments like this:

vince.5937:

Have you deleted the Application Support folder?

which lead to responses like this:

Icaro.2385:

I have and works as a charm! Thank you!

Thanks so much!

https://forum-en.gw2archive.eu/forum/support/mac/Game-won-t-start-Try-this/first#post1413733

This is a cross post, i posted about this yesterday, same problem
———————————————————————————————
Hi, My game has been running fine for ages on my mac mini and this black screen after login problem just started yesterday, i deleted the app folder gw2 folder and then it redownloads and the game starts up, but same problem i can hear the music and if click on where my char should be the game loads and i can hear i am in the game, but still a black screen, also on the 4th time i deleted the app folder when i started up the game and it repaired itself, i got this message “GrDeviceGetMetric(GR_METRIC_DEV_CAPS, &devCaps)
A serious error has occurred that prevented the application from continuing. A report has been sent to ArenaNet to help determine the cause.”
Anyone ever seen that message or knows what it means?
Thanks
Mac Mini Specs:
2.3 GHZ Intel Core I7
4gb 1600 MHz DDR3
OS X 10.8.2 (12C3104)
Intel HD Graphics 4000 512 MB graphics