I just installed guild wars 2 on my mac. The installation itself was really smooth
but I cant get the client to actually load. The client opens up blank with a single check box (see attached)
Anyone figure out how to solve it. I tried deleting the guild wars 2 folder in the Library as well as uninstalling and reinstalling the game. I even updated my mac os. I have a mid 2012 mac book pro 13" screen.
I am having the exact same problem, though I have previously had the game installed and only tried to re-install after a system restore. I have not had this issue before.
I experienced this last night…After a couple of our I was able to connect but not to play….After hitting play I get black screen with the cursor…Nothing else…It’s really annoying after all this time not having properly support…I assume there is a Mac support-team but apparently they are not enough….
Same issue, i let it sit for 30 minutes - it’s downloading the updates for the new content, it’s slow, but going, will see when i get back if it launches.
GW2 Gurus/employees - is this mac only or servers wide, - danke!
Had same problem, left it than at ~90% it stopped and lost connection, router was fine etc. Restarted download and now it’s stuck at 99% for last 20 mins or so
I’ve had it installed forever and played last night. Tonight, it’s stuck on the screen as pictured — no real status update. Watching Little Snitch, I see it downloads for a minute or so, then stalls. Super annoying, since I’ll now be missing my play window for the evening.
This seems to be a problem with windows users as well. And possibly with Verizon. Read the threads under the support forum. The windows users are having success with going through a VPN or editing the .exe file. I have not idea what the mac fix is. Using the VPN suggestion? Hopefully Anet can work some kind of fix?
An attempt at making instructions for other Mac users:
1. Open a Terminal.
2. Modify /etc/hosts to add the line "174.35.56.164 assetcdn.101.arenanetworks.com" ("Wait? How do I do this?" -- See below)
3. Use "sudo kill -HUP $(pgrep -f mDNS)" to reset mDNSResolver so everything gets the new address correctly
4. Launch Guild Wars normally.
I think ANet’s CDN is busted. It’s not specific to the Mac client.
~~~~
If you don’t know how to use an editor like Vim, here’s a crash course on the simplest one I could find:
a. Trashing up this file is bad. Make a copy if you don’t know what you’re doing. Type "sudo cp /etc/hosts /etc/hosts.bak" (password would be your password)
b. Type "sudo nano /etc/hosts"
c. Okay, you are in a simple text editor called Nano
d. Navigate to the end of the file with arrow keys
e. Add "174.35.56.164 assetcdn.101.arenanetworks.com" on its own line
f. Type Control+O to save
g. Type Control+X to exit
h. If you decide you want to undo your changes, or you messed something up, just type "sudo cp /etc/hosts.bak /etc/hosts" to put the original file back
For reference, here is what my /etc/hosts looks like when I am done:
##
# Host Database
#
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
##
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
# Temp - fix busted ArenaNet CDN D:
174.35.56.164 assetcdn.101.arenanetworks.com
I got the update normally (i waited for half an hour an the update run normally itself)…The problem seems to be afterwards when I hit play…I get nothing…only a black screen
I got the update normally (i waited for half an hour an the update run normally itself)…The problem seems to be afterwards when I hit play…I get nothing…only a black screen
I had this happen and deleting “/Library/Application Support/Guild Wars 2” (see step 4 here) fixed it for me. Note that you will need to redo your graphics and audio settings if you do this (hotkeys should still be fine; I think they’re saved on the server or something).
Mac users, if you have actually gotten the update, you need to delete the Application Data under Finder → Library → Application Support → Guild Wars 2. Then empty the trash, and try again. It has since updated again and works for me.
I have the same problem. I resolved the download issue by going via VPN and it worked just fine. Afterwards I shut off VPN and restarted the game client, only a black screen would show up when hitting play (but at least the client window showed up). I used ASPs tip number 4 on deleting the Guildwars 2 folder from Applications support and now I don’t even get the client window (no window at all), but Guildwars 2 shows as an open application.
Any further tips. I think it is not us that should try to solve this on the individual machines but ArenaNet. I had no problems until the latest update.
My world wont load. GW2 will open but the only thing I get is the mouse Icon the rest of my screen will just stay grey. This only happended after the latest update. I have a late 2011 13 inch MBP
