Guild Wars 2 Forum - Account & Technical Support

10% installed.

My installer stops downloading at 10% complete, not receiving any errors, the download speed simply grinds to a halt. Doesn’t seem to be a firewall issue on my end either. Quick search in this forum didn’t show anything for me I’m afraid.

10% installed.

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi Simocrates,

Could you please attach a Game Advisor report to the thread so we can see why you might be experiencing this issue?

You can download the Game Advisor application by clicking the link below:

http://us.ncsoft.com/gameadvisor/

(Note: you will be automatically prompted to download the application after clicking the link)

10% installed.

in Account & Technical Support

Posted by: Simocrates.6958

Simocrates.6958

Thanks for the reply Ashley, it appears that even though it stops at 10% when I restart the launcher it continues from 0% but with the correct remaining files. So after a few restarts over the day I have managed to install the game after all. Would you still like me to fill out the report so that you can gather necessary information for future references?