Guild Wars 2

Hi,
I purchased 2 accounts and by mistake bind all of them with the same email/password.
Now, i can access only one of the account and not the second one.
I already send a Ticket to support Team with futher details but i didn’t get any answers yet.

Does anyone know along it take to get an answers from The Support Team?

They aim to answer within 5 days due to the massive queue of tickets. Just be patient and they will unlink them for you.