22095:Cannot purchase gems - again

22095:Cannot purchase gems - again

in Account & Technical Support

Posted by: Harper.4173

Harper.4173

It’s been 5 days since i made this ticket – somebody got back to me and said it would be resolved and that someone else would be in touch. Nobody has written any emails since.
I would really like this to get resolved – I’ve got some gems to buy and an armor set to get.

I replied to the initial support email asking about any progress 2 days ago and go no reply.

Anyone know what’s going on?

If here they fall they shall live on when ever you cry “For Ascalon!”

22095:Cannot purchase gems - again

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

If you have a ticket that’s 3 days or older, they ask you to post your ticket number here for special attention from Gaile.

22095:Cannot purchase gems - again

in Account & Technical Support

Posted by: Harper.4173

Harper.4173

Has been fixed. Thanks!

If here they fall they shall live on when ever you cry “For Ascalon!”

22095:Cannot purchase gems - again

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Glad to hear all is well. We appreciate that you updated the thread and are grateful for your support of our Gem Store!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet