Guild Wars 2

card said to be invalid after purchasing two serial code.

You have to contact support at https://en.support.guildwars2.com/ (ask a question).

To prevent goldsellers adn other wrong people from making accounts with malicious creditcards (so without paying ) they made some automatic detection system.

Unfortunally it seems to flag rightious people too from time to time. Support has to unflag your card. So make a ticket and talk to them to get this solved.

already made tickets but no answer. time is running out from the sale.

it’s my own cards that i use to purchase this account since the game first open.

it takes 72 hours max for support to come back to you.

Your talking bout tickets?? please remove all but the first. It won’t help your case and will be cluttering up the queue. If the sale runs out I’m pretty sure that Anet finds the time of the first ticket enough proof that you should have the code with the sales-price (make sure you ask for it). If not….well thats onto your judgement if you want to grace arenanet with any future purchase

You will not get any speedier result by posting here. This forum has three purposes.

a: report tickets that takes longer then 72 hours to resolve.
b: appeal a decission by support
c: to discuss certain support issues with the community

In all three situations you should give support a good amount of time (72 hours) to solve it.

i made a ticket too.. and still no response from the management i want my sale price copy.

ucok, have you gotten your copy ?