3rd time banned.

3rd time banned.

in Account & Technical Support

Posted by: Flash.6912

Flash.6912

This is getting very annoying to me. Every time my brother and I decided to make a legendary or help someone in the guild to make one, we get banned for transfer gold/materials through either the guild bank or by mail even if it’s for people we know for ages and our alt accounts. Anet needs find a better solution to identify the players from the actual gold sellers/rmters. My brother account gets ban like every other month for the same reason.

Please check these 2 tickets since their accounts aren’t allow to post on the forum as soon as the ban messaged poped up.

130523-000964
130523-000948

R.I.P Kumu <3

3rd time banned.

in Account & Technical Support

Posted by: Tanku.6495

Tanku.6495

This is a serious issue, my friend got ban for sending my share of a weapon we combine resources to make. We are real life friends, we are in-game friends ever since we started playing, my ip can open both our account, but these doesn’t seems to be enough for Anet. It’s almost stupid to ban someone sending another single person large amount of gold, and by large I mean just a few hundred gold which is easy among the rich players.

(edited by Tanku.6495)

3rd time banned.

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Please allow Customer Support time to respond to your tickets. If you have had no response after 72 hours, post your ticket numbers in the sticky (3 Days and Older) thread, and the Support Liaison will look into your requests. Best of luck to you. =)

3rd time banned.

in Account & Technical Support

Posted by: Flash.6912

Flash.6912

This is a serious issue, my friend got ban for sending my share of a weapon we combine resources to make. We are real life friends, we are in-game friends ever since we started playing, my ip can open both our account, but these doesn’t seems to be enough for Anet. It’s almost stupid to ban someone sending another single person large amount of gold, and by large I mean just a few hundred gold which is easy among the rich players.

130523-000953

Err why are you posting your ticket in my thread?

R.I.P Kumu <3

3rd time banned.

in Account & Technical Support

Posted by: Tanku.6495

Tanku.6495

Err why are you posting your ticket in my thread?

I figure that might save space, edited away.

3rd time banned.

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I am sorry about both of these situations, Flash and Tanku. But please give the team some time to resolve the matter, and please do not submit additional tickets (unkitten th of you are suspended, in which can you both need to appeal). The issue happened today, and I believe it will be resolved within 24 hours.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)