Guild Wars 2

Hi guys, I could not post on the forums since the release of the game. I think I found the fix for those of you using google chrome that get this error below.

401: Unauthorized
ActionController::InvalidAuthenticityToken
Sorry, but you have stumbled upon a rare error. If you are a person (and not a bot), it could be that you have disabled cookies. If so, you must enable them to use this forum. Sometimes corrupted cookies also cause this error. Occasionally when multi-tab browsing, if you logged out in one tab, you may get this error on another tab. Close all tabs and try again. You may also get this error when leaving browser windows or tabs open for a very long time. Close your browser/tabs and try again. If this error persists, you may try to close all other browser tabs, and log in again. If the error still persists, please email forums@arena.net or contact Guild Wars 2 Support.

Click the wrench in the upper right > Settings > Advanced Settings > Uncheck Enable Phishing and Malware Protection

This should allow you to accept the Forum agreement and be able to post.

To the support team if you guys could look into this if you’re not already then that would be great. We shouldn’t have to disable security to post on the forums.

Was having this same problem, but I was just now able to log in. I tried your fix, and I still had no luck. I thought for sure I have verified my email address, but I went to my inbox just to make sure. I search for any mail containing “guild wars 2” and I saw an email asking me to verify, but no verification conformation, so I followed the link in the email requesting verification, logged in. Site said Verification Success. So I immediately went to the forum, logged in, accepted user agreement, BAM! Success.

Long story short if you are experiencing this problem, search your inbox for the verification email, and try verifying your email address (again if you think you already did).

I tried firefox and IE from multiple computers (I even tried firefox in linux within a virtual machine) and no luck.
What finally resolved my problem was blasting everything in IE (cache, form data, saved passwords, etc.), adding both the accounts and forum pages as trusted sites in IEwhateverversionisonmypcthatidon’tuse, closing it, trying again, closing it, and trying again. This finally let me accept the terms without a 401 error.
Then, having succeeded, I removed them from IE trusted sites (again, because I never use that horrible program), got on Firefox again, got some different weird error, tried again, and am now posting this.
A similar strategy may work to add the sites to trusted zones for firefox, but I preferred to use IE so I could screw it up as much as possible in the process and not be affected.

Side note: I filed an issue with their support 5 minutes before I finally got all of this to work, so they may have just done something on their end.
Side note 2: If adding them as a trusted site gets you hacked, not my problem.

I run AVG antivirus. I temporarily disabled it and it let me accept the user agreement immediately. Maybe this will help someone else.

@ Silverghost. Thank you, thank you, thank you. I have been trying unsuccessfully to log in to the forums since head start and am now able to post. As you can see it’s a success.

Thanks man, This really worked.

Hey lads.

The trick to log in is quiet simple: request a password reset. Give your e-mail, cd-key and a character name. Reset the password and everything’s gonna be fine.

This is what just finally worked for me, and it pertains to those using Norton Utilities.

I use Norton Utilities as my Anit-Vir, and I think that was causing my login problem.

Open Norton Utilities, go to the “PC Security” dropdown, and select Manage Firewall>Select the “Program Rules” tab> Find Guild Wars 2 in the program list, and set the access level to “Allow.” My Login worked immediately after I did that.

Good luck, and I hope this helps some of you.

DCloak.2487:

I run AVG antivirus. I temporarily disabled it and it let me accept the user agreement immediately. Maybe this will help someone else.

tytyty, I did the same and could finaly log in.