Guild Wars 2

Hello.
Not sure if this is to belong here. Not sure which is the right section.
I am not even sure a problem on whose part this at this point.

So, several events made that I changed my computer to a brand new one. (yey!) All good and dandy. Everything is freshly installed and so forth. The Linux on it is peachy and Windows was too. Until I downloaded the 64-bit client (never before did I use the 64 one) and tried to install it. My screen froze and sound stopped at many points while trying to install it. So it was not like your average video issue because everything and their uncle stopped.

In the end I kind of ran the client in safe mode but even there my computer froze. All well when the thing finally installed but now my whole Windows crashes just as I open it and if I do manage to access the game this too crashes my everything yet again.

I am not sure what is happening. We took this to a tech shop right after and they ran some diagnosis on it but nothing came up even though it continues to crash.
A fresh system install fixed the windows but a fresh game install broke it yet again. Even though the system was alright before I added gw2 to the equation.

Anyone have any idea…what borke when I installed the client and what can fix it?
Makes me really sad that I cannot play.

Computer has legitimate copy of Windows 7 , no antivirus active and default firewall deactivated, system fully updated. All ports open.

Components

4x AMD Kaveri Athlon X4 870K Quad Core Processor
MSI GeForce GTX 750 Ti 2 GB DDR5 128-bit
Motherboard – ADRock FM2A88M Extreme4 + R2.0
PC DDR3 Adata AX3U1600W8G9-RB, 8GB, 1600MHz
HDD Toshiba DT01ACA 1TB, 7200rpm,32MB cache, SATA III
Power Bank nJoy Titan 600, 600W Real Power, PFC Activ, 80 Plus Bronze

Thank you for reading.

So, if Windows as a whole is crashing, GW2 is just triggering some driver or kernel bug that leads to the failure. It’s entirely possible that nothing else hits whatever obscure corner of the driver that causes it — like, if it was common, it’d be fixed by nvidia, y’know?

I’d suggest checking with GPU-Z that the GPU is running at PCIe 16x, which can cause odd problems, and also checking that the hardware is seated right, power connections are solidly clicked in, etc.

@slippycheeze

Very much possible.
I expected whatever it is to be uncomoun when I saw no one mentioning anything. Very much at a loss.

We checked and rechecked the hardware so only thing left is to check the GPU when I get back home from work.

Thank you very much for your reply.

A few things to check that may help you:

- Can you run memtest on your system and leave it overnight?
- Have you tried different GPU drivers? Sometimes the latest isn’t always the best.
- Does any other game make your system freeze or just GW2?

Also since you mentioned Linux, have you tried the game with Wine? I ask because I play on Linux and the 64bit client is very stable.

@armoredvehicle

(How do I ping here?)

Should be fine.

I didn’t think of downgrading it. Need to check how.

Was fine with everything else we installed as a test. It’s just gw2. We ran several other games and dad ran several diagnosis programs on it again today. The momenr he opens my gw everything goes bye bye.

I will run it trough wine tonight or tomorrow to see if it malfunctions there. I did not think wine could run it. I am even willing to play it trough it if it means it finally works again. My computer upgrade was literally for the sake of gw so it not working causes me a lot of grief.

GW2 doesn’t modify the system, so if Windows continues to crash after restarting, your drive could be damaged. Windows will freeze for several minutes when attempting to read a bad section of a drive, which will then either crash or recover. If you can get into Windows, right click the drive > properties > tools > error checking and scan the drive for bad sectors, which will take hours. If you can’t, you’ll need to use chkdsk in recovery mode.

Update.

Got home and seems dad ran all the tests withouth me and all passed. Nothing seems to be having issues. (How) No idea what he ran. Am not tech wise myself beyond the super simple stuff but seems only the motherboad is left so we shall take the kitten back in service since we cannot test that ourselves again.

So. My own fixes on hold until it comes back from this other shop.
Whatever is not ok simply hates gw2.