8 days of waiting...

8 days of waiting...

in Account & Technical Support

Posted by: david.5317

david.5317

So, as the title suggests I’ve been waiting 8 going on 9 days for my ticket to be resolved, I don’t know the numbers but I’ll have to say there is no way there are that many people in from of me, I paid for this game, and now, I’m getting mad, I’ve literally never had problems with one of my accounts from any other mmo I’ve ever played, I just don’t get it…

ticket # 120901-030262

^not that it matters.

obnixilis.9632 #120901-030262

8 days of waiting...

in Account & Technical Support

Posted by: Bina Fydan.3512

Bina Fydan.3512

I am going on 8 days. I really want to receive a reply… any reply from them….

There probably is that many people in front of you… I mean battle.net got hacked so that is millions and millions of accounts and passwords at these scumbags’ hands….. but still slow replies or no replies at all is very aggravating.

Loyheta.3754 got his account back. Now I able to use the forums. ;3

8 days of waiting...

in Account & Technical Support

Posted by: david.5317

david.5317

If there are lots of people in front of me then I understand, but if there skipping around and stuff, I’m not ok with that, unless someone’s CC information is at risk or something, then I also understand.

obnixilis.9632 #120901-030262

8 days of waiting...

in Account & Technical Support

Posted by: Bina Fydan.3512

Bina Fydan.3512

oddly enough I am seeing a lot of people that got banned for exploiting getting their accounts back within a day.

Loyheta.3754 got his account back. Now I able to use the forums. ;3

8 days of waiting...

in Account & Technical Support

Posted by: david.5317

david.5317

I didn’t get banned, or hacked. I can see hacked people getting priority or something, but if you did something wrong you should have to wait, imo.

obnixilis.9632 #120901-030262

8 days of waiting...

in Account & Technical Support

Posted by: Bina Fydan.3512

Bina Fydan.3512

What I don’t get is that they want to prioritize log in problems first… my key was applied to a wrong account and I can’t log in…. seems like I should fall into that category… yet here it is…. 8 days later

Loyheta.3754 got his account back. Now I able to use the forums. ;3

8 days of waiting...

in Account & Technical Support

Posted by: david.5317

david.5317

You have the same problem as me then… Somethings amiss here.

obnixilis.9632 #120901-030262

8 days of waiting...

in Account & Technical Support

Posted by: pokeythecat.1352

pokeythecat.1352

from what i see there are many people who are waiting 10+ days and nothing…
most people are doing a charge back due to these problems not being handled.

8 days of waiting...

in Account & Technical Support

Posted by: david.5317

david.5317

I don’t think I’ve got an option to do a charge back, bought my game from GameStop, I might have to buy another copy, to play, but I think I’ll quit all together before that happens, just renew my WOW stuff…

obnixilis.9632 #120901-030262

8 days of waiting...

in Account & Technical Support

Posted by: CassiusNez.2395

CassiusNez.2395

may the force be with you guys

8 days of waiting...

in Account & Technical Support

Posted by: david.5317

david.5317

Thank you, however I feel as though i may die of old age before I am able to play this game… it saddens me greatly.

obnixilis.9632 #120901-030262

8 days of waiting...

in Account & Technical Support

Posted by: pokeythecat.1352

pokeythecat.1352

yeah this is one of the worst flops since the d3 launch

a few of my friends did charge backs since they are tired of hearing nothing back on support issues, and then if they did hear back, have support reply with something that dosent even pertain to the question asked…

8 days of waiting...

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Posted by: obnixilis.9634

obnixilis.9634

I am david.5317, this is the account i was trying to active, i bought another number, i was tried of waiting. =/

im not saying this is a good thing to do, but i like this game.

8 days of waiting...

in Account & Technical Support

Posted by: Bina Fydan.3512

Bina Fydan.3512

How did you apply the code to the account? I am in the same boat and I’d do this in a heartbeat if I knew I could get it to work correctly

Loyheta.3754 got his account back. Now I able to use the forums. ;3

8 days of waiting...

in Account & Technical Support

Posted by: obnixilis.9634

obnixilis.9634

Ok, this eluded me also, all you do is input your number, click you have an account already, then put in all your information the same as you did with your account the first time, and your display name the same, and look, at the numbers, so for you specifically it you will put in “Loyheta” and notice the numbers after it will say .7294 just like your account does already. Its literally that simple, makes me mad you cant just log in and add the number.

8 days of waiting...

in Account & Technical Support

Posted by: Bina Fydan.3512

Bina Fydan.3512

Yeah I just purchased another one and keep messing around…. just won’t give me the same number /cry

Loyheta.3754 got his account back. Now I able to use the forums. ;3

8 days of waiting...

in Account & Technical Support

Posted by: obnixilis.9634

obnixilis.9634

You need the information to be EXACTLY the same, your name b-day, everything.

8 days of waiting...

in Account & Technical Support

Posted by: Bina Fydan.3512

Bina Fydan.3512

That isn’t the problem. The problem is that when I enter my account info into the do you have a guild wars account (vague) I pick yes and enter the info but it keeps telling me it is wrong

I even logged into the account and changed the pw and it still doesn’t work

Loyheta.3754 got his account back. Now I able to use the forums. ;3

8 days of waiting...

in Account & Technical Support

Posted by: Bina Fydan.3512

Bina Fydan.3512

Even entering my emails or my account name (Loyheta.7294) every time it says it is not valid

Loyheta.3754 got his account back. Now I able to use the forums. ;3

8 days of waiting...

in Account & Technical Support

Posted by: obnixilis.9634

obnixilis.9634

It means your guildwars 2 account, and if you end up getting it right it will have you put in your name and stuff again. (you prolly know this).

OH- funny story after i got my new number and updated my ticket saying to close it and the reason why, they responded to me saying thanks for telling us.. -_- I’m just saying. WOW

8 days of waiting...

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Posted by: Bina Fydan.3512

Bina Fydan.3512

LOLOLOL oh man…. so quick question… when you are filling out all your info and you got to the account name… did it give you the same number or a different number… because afaik I entered identical info…. and I did manage to get it to connect to my preexisting account

Loyheta.3754 got his account back. Now I able to use the forums. ;3

8 days of waiting...

in Account & Technical Support

Posted by: obnixilis.9634

obnixilis.9634

it gave me the same exact numbers, then i just clicked next, and all done, though it doesn’t tell you this anywhere on the gw2 site, i had to basically guess and check to do it, and i was sooooo worried about making a 3rd account, if that would have happened… i don’t even know….

8 days of waiting...

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Posted by: Bina Fydan.3512

Bina Fydan.3512

So wait the .9634 was on your account before? Because i keep trying to enter the same info (why the heck would it not work since I know this stuff) and it keeps giving me a different number

connect it to loyheta.7294 account…. keeps trying to give me loyheta.3754 I already have loyheta.5638 this is making me VERY nervous

Loyheta.3754 got his account back. Now I able to use the forums. ;3

8 days of waiting...

in Account & Technical Support

Posted by: obnixilis.9634

obnixilis.9634

wait, you may have to validate your email before you can do it, if not, i don’t think i know how to help any more. you have to log in with the account you want to apply it to, i assume you are, but you said a few posts it up was saying invalid, so the only thing i know to do it validate it. =/

(edited by obnixilis.9634)

8 days of waiting...

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Posted by: Bina Fydan.3512

Bina Fydan.3512

no I was entering the password wrong (mostly because I changed the password but it didn’t save in the system (wth?))

So unless Gaile is staying up late I doubt I will even gamble with this

Loyheta.3754 got his account back. Now I able to use the forums. ;3

8 days of waiting...

in Account & Technical Support

Posted by: obnixilis.9634

obnixilis.9634

Probably the smart call, i would feel awful if i tried to help someone and make a bigger mess. XD

8 days of waiting...

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Posted by: Loyheta.3754

Loyheta.3754

I just decided to gamble… it changed my number but my character is still there!!!!!!

Now just to make a ticket for a refund xD

8 days of waiting...

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Posted by: obnixilis.9634

obnixilis.9634

GRATS!

glad i could kinda help =D

8 days of waiting...

in Account & Technical Support

Posted by: Loyheta.3754

Loyheta.3754

See you in game

8 days of waiting...

in Account & Technical Support

Posted by: Bina Fydan.3512

Bina Fydan.3512

Finally able to get mine back since my bf (Loyheta.3754) is a happy man. xD Good luck!

Loyheta.3754 got his account back. Now I able to use the forums. ;3