Guild Wars 2

I have been waiting for 9 days to get my account back. It was unhacked and I have the credentials but now it is banned for what the hacker must have done. Really, I don’t understand why you would give back an account and not remove the ban. The technical support team is really incompetent.

Should I get a refund? Is it faster than waiting to get my account back? I’m afraid my credit card information is compromised, and I heard there is no way to remove the information, but I don’t even have a number to call. My wife’s account is also compromised, as well as many of her co-workers at PC Gamer. I think it’s affecting everyone at this point, but really 9 days??

At this point I can’t even do a chargeback because I pre-purchased the game in May…

Just cancel the CC because they aren’t responding to the credit card and 3 or 4 security code issue.

They are blatantly ignoring it or giving some vague answer on how secure the CC info is.

Which isn’t the issue,they already know what I am referringto but they won’t address the problem with the credit card and secure code they now have and they will not remove your cc info.

Just called the bank. Check my post on the forums about canceling your card.

Ahhh PC Gamer, and your elite ego clan on Steamwheedle Cartel…. oh we have met before on the horde side >.<