"A serious error has occurred (...)"

"A serious error has occurred (...)"

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Posted by: doguto.2514

doguto.2514

So, i’ve tried to update today, and now i have this:
—> Crash <—
Assertion: addedLength == end – start + 1
File: ..\..\..\Services\Asset\Downloader\AssetDownloaderCommon.cpp(312)
App: Gw2-64.exe
Pid: 6868
Cmdline:
BaseAddr: 00007FF7803D0000
ProgramId: 101
Build: 64731
When: 2016-07-26T22:28:27Z 2016-07-26T19:28:27-03:00
Uptime: 0 days 0:00:09
Flags: 0
[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10586.0 (64/32-bit compatible)]
—> TimerThread Thread 0×22ec <—
—> Trace <—
Pc Rt : Args
00007ff7`806bb63c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`807e2286 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`807e04ec 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`807e03a8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`807e06e6 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`807e0b3c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`807e23d9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`8083038d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`806b2259 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`8083866f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`80838816 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ffc`d0e78102 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ffc`d3a1c5b4 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
—> Thread registers <—
rax=0000000000000001 rbx=00007ff781626220 rcx=0000008c223ff610
rdx=00007ff781626220 rsi=0000000000000138 rdi=00007ff781626260
rip=00007ff7806bb5dd rsp=0000008c223ff5b0 rbp=0000022f97dbf600
r8=0000000000000138 r9=0000008c223ffb98 r10=0000000000000000
r11=0000008c223ffb88 r12=0000000000000000 r13=0000000000000000
r14=0000022f91b4ece8 r15=0000000000000000
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202
rbx-32 00007FF781626200 00630065`0073006e 00760069`00740075 00250020`003a0065 00000000`007d0075
rbx 0 00007FF781626220 2e2e5c2e`2e5c2e2e 65636976`7265535c 5c746573`73415c73 64616f6c`6e776f44
rbx32 00007FF781626240 74657373`415c7265 64616f6c`6e776f44 6e6f6d6d`6f437265 00000000`7070632e
rcx-32 0000008C223FF5F0 00007ff7`806bb5dd 0000008c`223ff5b0 0000022f`97dbf600 00000000`00000000
rcx 0 0000008C223FF610 00000000`00000001 00007ff7`806b0455 00000000`00000002 00000000`00000001
rcx32 0000008C223FF630 00000000`00000000 0000022f`8f6a0000 00001f80`0010000f 0053002b`002b0033
rdx-32 00007FF781626200 00630065`0073006e 00760069`00740075 00250020`003a0065 00000000`007d0075
rdx 0 00007FF781626220 2e2e5c2e`2e5c2e2e 65636976`7265535c 5c746573`73415c73 64616f6c`6e776f44
rdx32 00007FF781626240 74657373`415c7265 64616f6c`6e776f44 6e6f6d6d`6f437265 00000000`7070632e
r9-32 0000008C223FFB78 0000022f`91b4ece8 0000022f`9c54bcf0 00007ff7`807e04ec 00000000`00000000
r9 0 0000008C223FFB98 00000000`0598bb04 0000022f`91b4eda8 00007ff7`0598bb03 0000022f`9c54c868
r932 0000008C223FFBB8 00007ffc`d071347c 0000022f`9c54c820 0000022f`978a70f0 0000022f`9c54c670
—> Code <—
00007ff7`806bb5bd 488bf948 8d0d196f 6b01418b f0488bda H..H…ok.A..H..
00007ff7`806bb5cd e83e8ffe ff488d4c 2460ff15 533df000 .>…H.L$`..S=..
00007ff7`806bb5dd 488b8424 58010000 48c74424 30000000 H..$X…H.D$0…
00007ff7`806bb5ed 00488944 2440488b 8424f800 00004885 .H.D$@H..$….H.
00007ff7`806bb5fd db488944 2448488b 84240001 00004c8d .H.D$HH..$….L.
00007ff7`806bb60d 05ae7ff1 00488944 2450488d 4424604c …..H.D$PH.D$`L
—> Stack <—
0000008c`223ff5b0 00000000`00000000 00007ff7`815cf8d0 00000000`00000000 00000000`00000000 ……….\…………………
0000008c`223ff5d0 0000008c`223ff5f0 0000008c`223ff610 00000000`00000000 00007ff7`806afc67 ..?“……?”…………g.j…..
0000008c`223ff5f0 00007ff7`806bb5dd 0000008c`223ff5b0 0000022f`97dbf600 00000000`00000000 ..k…….?“……../………..
0000008c`223ff610 00000000`00000001 00007ff7`806b0455 00000000`00000002 00000000`00000001 ……..U.k…………………
0000008c`223ff630 00000000`00000000 0000022f`8f6a0000 00001f80`0010000f 0053002b`002b0033 ……….j./………..3…S.
0000008c`223ff650 00000202`002b002b 00007ff7`806afc67 00000000`00000002 00000000`00000000 .…..g.j…………………
0000008c`223ff670 0000022f`8f6e0000 00000000`00000080 00000000`00000000 00000000`00000001 ..n./………………………
0000008c`223ff690 0000008c`223ff610 00007ff7`81626220 00007ff7`81626220 0000008c`223ff5b0 ..?”…. bb….. bb…….?“….
0000008c`223ff6b0 0000022f`97dbf600 00000000`00000138 00007ff7`81626260 00000000`00000138 …./…8…….`bb…..8…….
0000008c`223ff6d0 0000008c`223ffb98 00000000`00000000 0000008c`223ffb88 00000000`00000000 ..?”…………..?“…………
0000008c`223ff6f0 00000000`00000000 0000022f`91b4ece8 00000000`00000000 00007ff7`806bb5dd …………/………….k…..
0000008c`223ff710 00000000`0000027f 00000000`00000000 00000000`00000000 0000ffff`00001f80 …………………………..
0000008c`223ff730 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000008c`223ff750 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000008c`223ff770 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000008c`223ff790 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000008c`223ff7b0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000008c`223ff7d0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000008c`223ff7f0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000008c`223ff810 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000008c`223ff830 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000008c`223ff850 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000008c`223ff870 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000008c`223ff890 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000008c`223ff8b0 0000022f`02000002 00007ffc`00000000 00000000`00000000 0000008c`223ff950 …./……………….P.?”….
0000008c`223ff8d0 0000022f`17010016 00000000`00005d3c 6d617267`6f72702f 312f312f`3130312f …./…<]……/program/101/1/1
0000008c`223ff8f0 312f3531`38383631 00003138`34333634 0000022f`97a3a960 00007ffc`d39e2dd7 168815/1463481..`…/….-……
0000008c`223ff910 0000022f`8f6e0000 0000022f`8f6e0000 00000000`00001b98 0000022f`97a4fa00 ..n./…..n./……………/…
0000008c`223ff930 0000022f`000003ff 00000000`00000685 00000000`00000007 00007ffc`d39cf41e …./………………………
0000008c`223ff950 6d610000`00000001 0000022f`0e00000e 0000022f`91b4eef0 00007ffc`d39e2c58 ……am…./……./…X,……
0000008c`223ff970 0000022f`8f6e0000 0000022f`91a134c0 0000022f`91a134b0 0000022f`91a136e0 ..n./….4../….4../….6../…
0000008c`223ff990 00000000`0000000e 00000000`0000000e 00000000`00000000 00000000`00000004 …………………………..

"A serious error has occurred (...)"

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Posted by: Vayn.7654

Vayn.7654

I am having the same problem and Error Message, Have you found a fix yet?

~Vayn

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Posted by: doguto.2514

doguto.2514

I am having the same problem and Error Message, Have you found a fix yet?

~Vayn

Nothing yet bro, i’ve tried to repair the client too but still the same kitten .
I’m waiting for their support.

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Posted by: RouterGeeks.6320

RouterGeeks.6320

This may or may not help but I started getting the crash partway through the update today at the same spot (assertion in AssetDownloaderCommon.cpp) and I found that by bypassing my HTTP proxy I was able to get the update to finish. If you have a proxy or web filtering security package you might try disabling it temporarily and see if that fixes it for you.

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Posted by: Blades of Sabatine.5639

Blades of Sabatine.5639

I don’t have the luck.

How can a game work then next minute stop working because of update. Anet need to fix this

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Posted by: doguto.2514

doguto.2514

yea doesn’t work for me too.

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Posted by: Lanfear.9802

Lanfear.9802

I have the same problem… guess just have to wait.

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Posted by: doguto.2514

doguto.2514

yeah, too bad!

I bought the expansion last week! now this!

From this way I cannot recommend the game to anyone.

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Posted by: aandiarie.7195

aandiarie.7195

Try updating your drivers for and Some things can help a bit to speed it up. Repair your client, delete temp files, defragment, delete old picture/music, do disc clean up. This can make more room for the download, can speed up your internet, and when your client is repaired it just is nice ^^Please follow these steps to verify and repair the archive:
Locate your Gw2.exe file.
Right-click on the file and select Create shortcut.
Rename this new shortcut to Guild Wars 2 Repair.
Right-click on Guild Wars 2 Repair and select Properties.
Locate the Target line and add –repair to the end. …
Click OK.
https://help.guildwars2.com/entries/28148006-Repairing-the-Game-Client
Also if you close the client, push refresh reopen it and wait and don’t have any other windows open at all, it downloads faster.

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Posted by: Vayn.7654

Vayn.7654

Tried all of that, no such luck fixing it, same crash same spot. I am sure Anet is working on it but it would be nice if they would work faster.

~Vayn

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Posted by: doguto.2514

doguto.2514

yeah it’s true, we’ve tried all of this! repair, close everything in windows that can block the update, clean everything, my pc is new too lol.
Anet, common .-.

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Posted by: Vayn.7654

Vayn.7654

@ Doguto

I feel you man, My PC is new too. q.q I wanted to make progress on my back piece today since I got rained out of work.

~Vayn

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Posted by: doguto.2514

doguto.2514

sup Vayn!

I’m sad bro, i think that i’ll not play this game anymore. Wasted Cash!

But this is insane! how could be!!!

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Posted by: Dlegend.1682

Dlegend.1682

Still no fix? Yesterday morning I started the update, logged in to get my daily login, then logged off and allowed the game to update. When I came back this error I tried reinstalling, repairing, updated all my drivers, clean boot etc, but no luck. please help

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Posted by: Hsevrah.8326

Hsevrah.8326

Same problem here can’t update season 3 game patch. Done everything, flushing DNS, change preferred/alternate DNS, Client repair, reinstall / download new .exe, still getting the same error. 1st time having this problem since 2012 lol. Anet please look into it thanks.

  • Crash <—*
    Assertion: addedLength == end – start + 1
    File: ..\..\..\Services\Asset\Downloader\AssetDownloaderCommon.cpp(312)
    App: Gw2-64.exe
    Pid: 4564
    Cmdline:
    BaseAddr: 000000013F0A0000
    ProgramId: 101
    Build: 64773
    When: 2016-07-28T07:42:41Z 2016-07-28T15:42:41+08:00
    Uptime: 0 days 0:00:11
    Flags: 0

+08:00 (Southeast Asia here – Singapore/Malaysia Time Zone).

Buli ba kalo kau!

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Posted by: Lord WestJ.2935

Lord WestJ.2935

i am having the same issue and i have been waiting patiently to play again!!!
please fix this ASAP!!!

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Posted by: Lanfear.9802

Lanfear.9802

Same here, taking so long to fix this critical issue.

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Posted by: Zoey Corredan.1642

Zoey Corredan.1642

Yea it’s really sad this bug is still here after maybe 1-3 days of being found.

Another main problem is the fact that this type of bug has been happening for 4 years or longer (read different posts from back in 2012), it’s like the bane of GW2, bug keeps coming back over and over, causing people to just quit or stop spending money.

It does make you wonder, what the hell are the devs doing? Can they get off their lazybums, put their serious pants on and just permanently keep this fixed or eliminate the code area it keeps coming back to permanently altogether/bypass it/replace the launcher/server thing that’s causing it?….
Money is being spent, is it going into booze instead or something? Not trying to be rude here but ya’know, not seeing much progress with something being fixed and coming back for 4 years or more. (This issue should’ve been perma-fixed ages ago imo).

Anyway… :P

Some say to rename a file here, others say to do a clean re-install to a different folder location there, etc, it’s a freaking mess, if you ask me though, don’t waste your time, it’s on the dev’s side, not ours, has to do with the launcher having difficulty connecting to the server, the launcher downloading a corrupted file or whatever else, not 100% sure ofcourse but I’m just going to wait for a fix, got other games to play while waiting. :P

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Posted by: Lord WestJ.2935

Lord WestJ.2935

I have tried all the tricks and fixes have posted about from even four years ago until now, i even tried to run the game in 32bit but that just changes the issue from saying “Gw2-64” to “Gw2” which basically is 32bit, so yeah its something to do with the recent update cause i have never in my life have this happen to my guild wars 2!!

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Posted by: Dlegend.1682

Dlegend.1682

Still nothing? Such BS do devs even check these forums? I mean the least they could do is comment and let us know what we can do to fix this? Or do we jst have to submit a ticket and wait another week before they actually get back to us?

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Posted by: Vayn.7654

Vayn.7654

@doguto,

Give it time bro, I am sure Anet will fix it. and the game is great.

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Posted by: Lanfear.9802

Lanfear.9802

For me, yesterday night it suddenly started working… if Anet didn’t do anything I would like to claim some magical powers

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Posted by: Lanfear.9802

Lanfear.9802

I opened a ticket for it, but it was magically solved… how to close the ticket?

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Posted by: NinjaMonkey.8735

NinjaMonkey.8735

Been Having the same ish problem. I quit playing shortly after launch, but recently I thought I would return and check it out again to see if anything had changed. However, it seems that GW2 doesn’t want me to come back because I’ve tried for the last couple of days but this is all I get. Crash right after opening the client, I’ve tried a fresh install, tried a the repair option but nothing seems to work… any suggestions. Oh and I tried killing all the background programs as well but no luck.

  • Crash <—*
    Assertion: addedLength == end – start + 1
    File: ..\..\..\Services\Asset\Downloader\AssetDownloaderCommon.cpp(312)
    App: Gw2-64.exe
    Pid: 4444
    Cmdline: -repair
    BaseAddr: 00007FF705140000
    ProgramId: 101
    Build: 64773
    When: 2016-07-28T23:47:18Z 2016-07-28T16:47:18-07:00
    Uptime: 0 days 0:02:21
    Flags: 0
  • System <—*
    Name: NINJAPC
    IpAddr: 10.128.89.236
    Processors: 4 [GenuineIntel:6:12:3]
    OSVersion: Windows 10.0 (64 bit)
  • System Memory <—*
    Physical: 13466MB/16335MB 82%
    Paged: 15617MB/18767MB 83%
    Virtual: 134217404MB/134217727MB 3%
    Load: 17%
    CommitTotal: 3149MB
    CommitLimit: 18767MB
    CommitPeak: 5650MB
    SystemCache: 13636MB
    HandleCount: 33357
    ProcessCount: 67
    ThreadCount: 1238
  • Process Memory <—*
    Private: 107MB
    WorkingSet: 118MB
    PeakWorkingSet: 161MB
    PageFaults: 14494745
  • Memory Category Usage (Inclusive) <—*
    [Category] [Size(MB)] [Count]
    Root 71.87 6185
    Programmer Data 40.35 959
    Collections 32.70 331
    Uncategorized 25.41 5157
    Dictionary 23.07 37
    Set 9.59 130
    I/O 7.22 376
    Collide Havok 6.11 69
    Collide 6.11 69
    Archive 5.90 25
    File Service 1.26 12
    Networking 0.17 42
    UI 0.11 102
    Web Browser 0.11 88
    Event 0.07 2
    Asset Service 0.06 334
    Game 0.04 54
    Engine 0.02 12
    Content 0.02 1
    Threading 0.01 15
    Model-Programmer 0.01 1
    BTree 0.00 6
    CharClient 0.00 5
    Services 0.00 8
  • Memory Category Usage (Exclusive) <—*
    [Category] [Size(MB)] [Count]
    Uncategorized 25.41 5157
    Dictionary 23.07 37
    Set 9.59 130
    Collide Havok 6.11 69
    Archive 5.90 25
    File Service 1.26 12
    Networking 0.17 37
    Web Browser 0.11 88
    Event 0.07 2
    Asset Service 0.06 334
    Collections 0.04 158
    Game 0.02 44
    Content 0.02 1
    Threading 0.01 15
    Model-Programmer 0.01 1
    Engine 0.01 6
    BTree 0.00 6
    CharClient 0.00 5
    Services 0.00 8
    File Core 0.00 2
    Text 0.00 1
    Download 0.00 3
    UI 0.00 14
    Programmer Data 0.00 2

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10586.0 (64/32-bit compatible)]

  • TimerThread Thread 0×174c <—*
  • Trace <—*
    Pc Rt : Args
    00007ff7`0542b48c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00007ff7`05552c56 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00007ff7`05550f2c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00007ff7`05550de8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00007ff7`05551126 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00007ff7`0555150c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00007ff7`05552da9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00007ff7`055a0cfd 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00007ff7`054220a9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00007ff7`055a8fcf 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00007ff7`055a9176 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00007ffc`944e8102 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00007ffc`9479c5b4 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
  • Thread registers <—*
    rax=0000000000000001 rbx=00007ff706396220 rcx=000000ca62dff300
    rdx=00007ff706396220 rsi=0000000000000138 rdi=00007ff706396260
    rip=00007ff70542b42d rsp=000000ca62dff2a0 rbp=00000274d6e59cb0
    r8=0000000000000138 r9=000000ca62dff888 r10=0000000054a1e6de
    r11=000000ca62dff878 r12=0000000000000000 r13=0000000000000000
    r14=00000274d2dab8b8 r15=0000000000000000
    cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202

rbx-32 00007FF706396200 00630065`0073006e 00760069`00740075 00250020`003a0065 00000000`007d0075
rbx 0 00007FF706396220 2e2e5c2e`2e5c2e2e 65636976`7265535c 5c746573`73415c73 64616f6c`6e776f44
rbx
32 00007FF706396240 74657373`415c7265 64616f6c`6e776f44 6e6f6d6d`6f437265 00000000`7070632e
rcx-32 000000CA62DFF2E0 00007ff7`0542b42d 000000ca`62dff2a0 00000274`d6e59cb0 04919c3f`00000000
rcx 0 000000CA62DFF300 00000000`000001d0 00000000`00000000 00000000`00000000 00007ff7`0633f8d0
rcx
32 000000CA62DFF320 00000000`00000000 00000000`00000000 00001f80`0010000f 0053002b`002b0033
rdx-32 00007FF706396200 00630065`0073006e 00760069`00740075 00250020`003a0065 00000000`007d0075
rdx 0 00007FF706396220 2e2e5c2e`2e5c2e2e 65636976`7265535c 5c746573`73415c73 64616f6c`6e776f44
rdx
32 00007FF706396240 74657373`415c7265 64616f6c`6e776f44 6e6f6d6d`6f437265 00000000`7070632e
r9-32 000000CA62DFF868 00000274`d2dab8b8 00000000`00000000 00007ff7`05550f2c 00005000`00000000
r9 0 000000CA62DFF888 00007ff7`0402a8b8 00000274`d2dab978 00000274`0402a8b7 00000000`00000000
r9
32 000000CA62DFF8A8 00007ff7`05552f40 00000000`00000000 00000274`cdc88c10 000000ca`62dff938

  • Code <—*
    00007ff7`0542b40d 488bf948 8d0dc970 6b01418b f0488bda H..H…pk.A..H..
    00007ff7`0542b41d e8ae8ffe ff488d4c 2460ff15 033ff000 …..H.L$`…?..
    00007ff7`0542b42d 488b8424 58010000 48c74424 30000000 H..$X…H.D$0…
    00007ff7`0542b43d 00488944 2440488b 8424f800 00004885 .H.D$@H..$….H.
    00007ff7`0542b44d db488944 2448488b 84240001 00004c8d .H.D$HH..$….L.
    00007ff7`0542b45d 055e81f1 00488944 2450488d 4424604c .^…H.D$PH.D$`L
  • Stack <—*
    000000ca`62dff2a0 00000000`00000000 00000000`00000030 00000000`00000003 00007ffc`94765bd4 ……..0…………….[v…..
    000000ca`62dff2c0 000000ca`62dff2e0 000000ca`62dff300 00000000`00000000 00000000`00000000 …b…….b………………..
    000000ca`62dff2e0 00007ff7`0542b42d 000000ca`62dff2a0 00000274`d6e59cb0 04919c3f`00000000 -.B……..b……..t…….?…
    000000ca`62dff300 00000000`000001d0 00000000`00000000 00000000`00000000 00007ff7`0633f8d0 ……………………..3…..
    000000ca`62dff320 00000000`00000000 00000000`00000000 00001f80`0010000f 0053002b`002b0033 ……………………3...S.
    000000ca`62dff340 00000202`002b002b 00007ff7`0541fab7 00000000`00000002 00000000`00000000 .…….A…………………
    000000ca`62dff360 000000ca`62dff5c8 00000000`00000000 00000000`00000001 00000000`00000001 …b……………………….
    000000ca`62dff380 000000ca`62dff300 00007ff7`06396220 00007ff7`06396220 000000ca`62dff2a0 …b…. b9….. b9……..b….
    000000ca`62dff3a0 00000274`d6e59cb0 00000000`00000138 00007ff7`06396260 00000000`00000138 ….t…8…….`b9…..8…….
    000000ca`62dff3c0 000000ca`62dff888 00000000`54a1e6de 000000ca`62dff878 00000000`00000000 …b…….T....×..b…………
    000000ca`62dff3e0 00000000`00000000 00000274`d2dab8b8 00000000`00000000 00007ff7`0542b42d …………t………..-.B…..
    000000ca`62dff400 00000000`0000027f 00000000`00000000 00000000`00000000 0000ffff`00001f80 …………………………..
    000000ca`62dff420 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    000000ca`62dff440 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    000000ca`62dff460 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    000000ca`62dff480 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    000000ca`62dff4a0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    000000ca`62dff4c0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    000000ca`62dff4e0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    000000ca`62dff500 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    000000ca`62dff520 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    000000ca`62dff540 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    000000ca`62dff560 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    000000ca`62dff580 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    000000ca`62dff5a0 00000000`00000019 00000000`00000000 00000000`0000ea60 000000ca`62dff640 …………….`…….@..b….
    000000ca`62dff5c0 00000000`00000023 00000000`00000008 00000000`00000000 00000000`00000001 #………………………….
    000000ca`62dff5e0 00000000`00000008 00000000`00000000 00000000`00000001 00000000`00000000 …………………………..
    000000ca`62dff600 00000000`00000000 00000000`00000000 00000000`00000000 00007ffc`94769f69 ……………………i.v…..
    000000ca`62dff620 000000ca`62dff670 00000000`00000000 000000ca`61e75000 00000000`00000000 p..b………….P.a…………
    000000ca`62dff640 6d617267`6f72702f 302f312f`3130312f 2f343831`3033392f 73736572`706d6f63 /program/101/1/0/930184/compress
    000000ca`62dff660 00000000`00006465 00000274`d2da9e30 59549e58`bf7dde07 84fdac5c`f7966339 ed……0…t…..}.X.TY9c..\…
    000000ca`62dff680 7ce56e88`aa6dd100 00007ffc`94765e94 00000274`00000006 00000000`00000000 ..m..n.|.^v………t………..

"A serious error has occurred (...)"

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Posted by: Lord WestJ.2935

Lord WestJ.2935

Still now fix and no voodoo magic for me!!!

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Posted by: bosh.9803

bosh.9803

I’m having the same issue. It was fine yesterday. Now every time I try to log in and play it boots me back to desktop with " a serious error has occurred"

-> Crash <—*
Exception: c0000005
Memory at address 00000001`3fee0220 could not be written
App: Gw2-64.exe
Pid: 4768
Cmdline:
BaseAddr: 000000013FEE0000
ProgramId: 101
Build: 64837
When: 2016-07-29T11:11:23Z 2016-07-29T12:11:23+01:00
Uptime: 0 days 0:00:25
Flags: 0

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 382.36 212810
Programmer Data 283.21 115449
VRAM 174.66 14188
Game 149.43 90825
Content 139.43 19857
VRAM – Gr Postproc 79.39 20
Uncategorized 67.62 96889
Collections 65.46 2551
Dictionary 64.59 301
Engine 43.30 20066
VRAM – DirectX Geo Buffers 30.56 1520
Model-Programmer 28.40 3599
VRAM – Composite Tex 26.59 35
Art Assets 25.42 403
Character Models 24.34 247
Composite Models 24.34 247
Composite Tex Pool 21.84 50
Composite Tex 21.84 50
I/O 20.06 333
VRAM – DDI Shader 19.48 12472
Archive 18.75 40
VRAM – Cinema Tex 11.57 78
Audio 8.08 431
Audio FMOD 8.03 350

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Content 139.43 19857
VRAM – Gr Postproc 79.39 20
Uncategorized 67.62 96889
Dictionary 64.59 301
VRAM – DirectX Geo Buffers 30.56 1520
Model-Programmer 28.25 2658
VRAM – Composite Tex 26.59 35
Composite Tex Pool 21.84 50
VRAM – DDI Shader 19.48 12472
Archive 18.75 40
VRAM – Cinema Tex 11.57 78
Audio FMOD 8.03 350
Collide Havok 6.11 69
Game 4.03 25659
Debugging 4.00 2
Text 3.63 318
Gr 3.02 92
VRAM – Gr Texture 2.63 11
Composite Packfile 2.48 84
Gr Material 2.24 13045
Composite 1.65 842
VRAM – Model Tex Uncat 1.33 1
File Service 1.26 12
VRAM – Instance Buffers 1.00 1

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Thread 0×15b8 <—

—> Trace <—
Pc Rt : Args
00000001`3fee0220 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

—> Thread registers <—
rax=000000013fee0220 rbx=0000000000000000 rcx=000000002a8e922c
rdx=0000000006ccd006 rsi=0000000000000000 rdi=0000000000000004
rip=000000013fee0220 rsp=0000000003ccf4b8 rbp=0000000003ccf579
r8=0000000000000004 r9=000000013fee0000 r10=000000002a8e922c
r11=000000002a8e922c r12=0000000000000002 r13=0000000000000000
r14=000000002db14ad0 r15=0000000000000004
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202

rax-32 000000013FEE0200 00000038`011fe8e0 00000000`00000000 00000000`00000000 00000028`0171a190
rax 0 000000013FEE0220 00000070`0171a120 00000000`00000000 00001378`011ef000 00000080`0180e0dc
rax
32 000000013FEE0240 00000000`00000000 00000000`00000000 00000074`7865742e 00001000`011e9afb
rcx-32 000000002A8E9208 0bff5757`102178c3 f7fc1d56`485b85af 67c23a98`102190e3 8b1e292d`496386ac
rcx 0 000000002A8E9228 8d494228`082180c3 1a2adefe`f3d384ae 38835b50`102188c3 d4eaed09`5c5d85b1
rcx
32 000000002A8E9248 f7efabdb`1021c104 5398b9c2`e95b86b2 2dc5cfba`184190e3 5906e1fb`139d85b4
rdx-32 0000000006CCCFE2 7cbfa5a5`03ade9c0 b353507e`565c6bad a70f03d3`28e2de5c 0bff5757`d5953480
rdx 0 0000000006CCD002 8d494228`67c23a98 f7efabdb`38835b50 3009fd73`2dc5cfba 2da586c0`b40a02e3
rdx
32 0000000006CCD022 dc9e2be9`f803ed69 70aba567`2e15360a b8971c2a`98d82a8d f3f25e55`6288b6a6
r9 0 000000013FEE0000 00000003`00905a4d 0000ffff`00000004 00000000`000000b8 00000000`00000040
r9
32 000000013FEE0020 00000000`00000000 00000000`00000000 00000000`00000000 00000148`00000000

—> Code <—
00000001`3fee0200 e0e81f01 38000000 00000000 00000000 ….8………..
00000001`3fee0210 00000000 00000000 90a17101 28000000 ……….q.(…
00000001`3fee0220 20a17101 70000000 00000000 00000000 .q.p………..
00000001`3fee0230 00f01e01 78130000 dce08001 80000000 ….×...........
00000001`3fee0240 00000000 00000000 00000000 00000000 …………….
00000001`3fee0250 2e746578 74000000 fb9a1e01 00100000 .text………..

—> Stack <—
00000000`03ccf4b8 00000001`402c472a 00000000`00000000 00000000`00000000 00000000`00010000 G,............................ 00000000`03ccf4d8 00000000`0002b1f1 00000000`06c748d8 00000000`00000088 00000000`00000001 .........H...................... 00000000`03ccf4f8 00000001`401bfaa7 00000000`0002d8b0 00000000`00000000 00000000`06ccd006 ...……………………….
00000000`03ccf518 00000000`003e3990 00000000`00000000 00000000`000054a2 00000000`00000004 .9>…………..T…………..
00000000`03ccf538 00000000`00000000 007fff80`00000000 00000000`2a8d00b0 00000000`00000000 ……………….
…………
00000000`03ccf558 00000000`000000f0 00000000`00000000 00000000`000000e0 00000000`00000000 …………………………..
00000000`03ccf578 00000001`402ae703 00000000`00000080 00000000`03ccf680 00000000`06c74850 ..*@………………..PH……
00000000`03ccf598 00000001`401c65f8 0000bcdd`1fdc7ecb 00000000`03ccf648 00000000`06cc24a8 .e......~......H........$...... 00000000`03ccf5b8 00000000`00010000 00000000`00000001 00000001`402ec2d0 00000000`00000000 ...................…………
00000000`03ccf5d8 00000001`402b025d 00000000`00002d08 00000000`003e3990 00000000`00000000 ]......-.......9&gt;............. 00000000`03ccf5f8 00000000`299f3990 00000002`00000017 00000000`00000000 00000000`00000000 .9.)............................ 00000000`03ccf618 00000000`06cc24a8 00000000`00010000 00000000`00000001 00000001`402ec2d0 .$.........................….
00000000`03ccf638 00000000`299f3990 00000000`00000000 00000000`00000000 00000000`06c78100 .9.)……………………….
00000000`03ccf658 00000001`401d7b51 00000000`ffffffff 00000000`06c78118 00000000`00000000 Q{............................. 00000000`03ccf678 00000001`40d357ba 00000000`06c78100 00000000`06c78100 00000000`06c81a74 .W.………………..t…….
00000000`03ccf698 00000000`06c81b94 00000000`312bf320 00000000`0003d7a8 00000000`00000000 …….. .
1………………..
00000000`03ccf6b8 00000001`40310441 00000001`402ec2d0 00000000`06c78100 00000000`00022d52 A.1@…….............R-...... 00000000`03ccf6d8 00000000`00000000 00000000`00000000 00000000`299f3990 00000000`0000fffc .................9.)............ 00000000`03ccf6f8 00000000`06cd24d0 00000000`00010000 00000001`402ec2d0 00000000`0003d7a8 .$.................…………
00000000`03ccf718 00000001`4030fdb7 00000000`02557330 00000000`03ccf779 00000000`06cd24d0 ..0@….0sU…..y……..$……
00000000`03ccf738 00000000`03ccf779 00000001`402ec2d0 00000000`312bf320 00000000`00000000 y………..... .+1............ 00000000`03ccf758 00000000`00000000 00000000`03ccf770 000007fe`fd7510ac 0000fffc`00000000 ........p.........u............. 00000000`03ccf778 00000000`00000000 00000000`00000000 00000001`402b07fe 80000000`00000000 ..................+…………
00000000`03ccf798 80000000`80000000 00000000`00000048 000007fe`00000001 00000000`00000000 ……..H…………………..
00000000`03ccf7b8 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000000`03ccf7d8 00000001`4031030d 00000000`00000000 00000000`02a2f420 00000000`00000000 ..1@………… ……………
00000000`03ccf7f8 00000000`00000000 00000000`02a2f420 00000001`4032451f 0b340000`0041f7f0 …….. ……..E2@……A…4.
00000000`03ccf818 00000000`02a28cd0 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000000`03ccf838 00000001`40325598 00000000`00000000 00000000`00000000 00000000`00000000 .U2@……………………….
00000000`03ccf858 00000000`00000000 00000000`00000000 00000000`774859bd 00000000`00000000 ……………..YHw…………
00000000`03ccf878 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000000`03ccf898 00000000`775ba2e1 00000000`00000000 00000000`00000000 00000000`00000000 ..[w……………………….

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×679a
Version = 8.17.0010.1460
Description = AMD Radeon HD 7900 Series
Compat = 0×00000000
VidMem = 2794 MB

"A serious error has occurred (...)"

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Posted by: ifrostiii.4829

ifrostiii.4829

I had this problem ever since the Living World Patch came out
“File: ..\..\..\Services\Asset\Downloader\AssetDownloaderCommon.cpp(312)”

I tried flushing DSN, checking proxy, and repairing it. Nothing works.
I also had an older version of GW2, and tried to update it from there, to the current version.. still nothing.

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Posted by: Vayn.7654

Vayn.7654

I’m not getting the error message anymore, now it just out right crashes. I tried doing the repair again today and nothing changed. still just messed up.

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Posted by: ifrostiii.4829

ifrostiii.4829

I hope everyone is flooding support with tickets! Cause they’re not replying to my 3 day old email. -.-

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Posted by: doguto.2514

doguto.2514

No changes here guys, =/
I can’t believe, we don’t receive any message, any feedback, that’s incredible ¬¬

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Posted by: doguto.2514

doguto.2514

Guys, i need to know if all of you is trying to run the game on Windows 10, or with a different kind of internet (by the proxy problems).

Waiting for response, thanks in advance.

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Posted by: Lord WestJ.2935

Lord WestJ.2935

I am using windows 10…

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Posted by: Vayn.7654

Vayn.7654

@ Doguto,

I’m on windows 10 as well. 64Bit

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Posted by: ifrostiii.4829

ifrostiii.4829

Support finally replied. But this didn’t work for me. Hope this works for you guys.

“Good Day Amir (???•?),

The symptoms you’re reporting are often caused by a connection problem somewhere between your computer and the server you’re trying to download from. I’d like you to try forcing your game launcher to connect to a different server by doing the following:

Navigate to your Guild Wars 2 folder. By default, this will be C:\Program Files (x86)\Guild Wars 2.
Right-click on “GW2.exe” and select “Create Shortcut.”
Right-click the shortcut and select “Properties.”
In the “Target” line, put whatever is currently there inside quotation marks, then add -assetsrv 174.35.71.9:80 at the end.
Correctly Formatted Example: “C:\Program Files (x86)\Guild Wars 2\Gw2.exe” -assetsrv 174.35.71.9:80
Incorrectly Formatted Example: “C:\Program Files (x86)\Guild Wars 2\Gw2.exe -assetsrv 174.35.71.9:80”
Click “Ok” to save your changes. If you get an error, your target line may not have the correct format. Please try Step 4 again.
Make sure Guild Wars 2 is not running.
Use the new shortcut to launch Guild Wars 2.

If that doesn’t work, try replacing the IP address above with one of the following:

194.25.94.170:80
62.154.232.187:80
151.249.90.199:80
93.188.135.37:80"

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Posted by: ifrostiii.4829

ifrostiii.4829

GUYS! GM Sir Reginald suggested using a VPN. And so far its updating without any problems. Note: Download speed is really really slow (200kb/s). Although you should give it a try. GOOD LUCK!

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Posted by: Vayn.7654

Vayn.7654

GUYS! GM Sir Reginald suggested using a VPN. And so far its updating without any problems. Note: Download speed is really really slow (200kb/s). Although you should give it a try. GOOD LUCK!

Could you go into more detail boss? Like how you set that up.

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Posted by: doguto.2514

doguto.2514

Sup Vayn, Sup all of you!

Guys, i’ve tried to update in a differente network, and is going on!

I Just changed the network, the internet connection, i can’t believe.

The problem isn’t the windows version, the computer stuff, drivers, or nothing, and doesn’t matter change the proxy configs, is about your kind of internet.

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Posted by: Vayn.7654

Vayn.7654

@DOGUTO,

Sorry bro last night I was pretty lit. so when I read your post I was Like I need him to teach me his ways. lol. But yeah I am using my cell phone wifi hotspot of all things right now and Its actually working. this is fricken crazy.

Edit, Only made it to 6% on a different net work. x.x then crash

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Posted by: Wyvern.2430

Wyvern.2430

Same problem here. Started after last patch.
Win10, GTX 1070, 16GB DDR3
Crashes are random, sometimes every few minutes. Game is now unplayable.
PC is 100% ok, did multiple ram tests, gmem tests, burn in tests. network also 100% ok.

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Posted by: Lord WestJ.2935

Lord WestJ.2935

I got a fix from the technical support of ANET, try downloading the update through a VPN, it worked for me hopefully it will work for you guys

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Posted by: Vayn.7654

Vayn.7654

Okay so Anet got back to me on my ticket and I am back online.

Turns out that Adaware, was causing the problem. I had to delete the program and then remove the left over file called. LavasoftTcpService64.dll In order to get rid of this file I used a software called Adwcleaner from this link. http://www.bleepingcomputer.com/download/adwcleaner/
It took about 5 min and it found the file like 4 times through my system. Deleted them restarted my PC. and when it rebooted it gave me a not pad file showing the work the program did. I Hope this helps.

~Vayn