Guild Wars 2

My AVG virus detector program had an update today, 7-18-16, n it said it scanned my GW2.exe file say that it contained a file called IDP.ALEXA.51 , which it deems to be some kind of identity protection trojan file, according to their forum. so AVG deleted my GW2.exe. So I redownloaded the GW2.exe client from the guildwars 2 website and AVG still said the freshly downloaded GW2.exe still has that file in there and deleted n quaranteened. so my question is, is AVG correct or incorrect? because i have had my GW2.exe file for the past 4 years n AVG didnt noticed it, but now AVG also detected the so called bad file as mentioned above when i redownloaded the GW2.exe file as well, which i presumed is clean? can your support team look into this? if it is AVG’s false reporting please let them know of their false reporting.

AVG is known to have issues with GW2. You would do best to white-list GW2, or change virus scan software.

Good luck.

If you are running Windows Vista or 7, remove AVG and download Microsoft Security Essentials. If you have 8, 8.1, or 10, remove AVG and turn Windows Defender on. Both are much better than AVG.