Guild Wars 2

When I tried to log in through the launcher, I get a pop up saying I was either botting, extended unattended play, macros..(Etc). Acc is on a permanent closure.

I’d want to play again yet I get “this” when I have been away for 2 months due for being a full time student. I never shared my acc, or any sort of bad conducts when the game released. Nor did I play the game other than my own comp.

I seriously feel frustrated&betrayed for being in this kind of status when I haven’t done anything wrong at all to the agreement and terms of conduct. Investing my time at work & be able to afford this game; and my account to be put at waste is really too absurd.

I still have my physical copy in hand, will provide proof if needed. I really want my account status to be back active again.

Have you tried contacting Support, before coming here? If not, you should.

I did it right after posting this.

Sounds like you got hacked while you were away and your account was banned.

Just make sure that ticket of yours has all the necessary information. If you are not sure if you have included all the necessary information, please consider reading this thread linked below:

https://forum-en.gw2archive.eu/forum/support/account/How-to-Submit-a-Ticket-Account-Issues-2/first#post285416

If you find you need to include more information, do not make another ticket, but rather add details to the existing ticket. ANet don’t like duplicate tickets.

If after 3 days you find that customer support for whatever reason has not responded to your ticket, you can choose to post your ticket number for review in the following thread:

https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/first

Of course wait 3 days first before posting in that thread. ArenaNet is usually quick to respond, but you will still need to be patient.