Accidental Delete: Character w/ Gem Shop Item
Accidental Delete: Character w/ Gem Shop Item
in Account & Technical Support
Posted by: Astral Projections.7320
Your best bet is to contact support and see what they say. Go to the support tab at the top of the page and then go to ‘ask a question’ and fill out a ticket there.
Accidental Delete: Character w/ Gem Shop Item
in Account & Technical Support
Posted by: Arsenic Touch.7960
They won’t do anything. Their exact words will be…
“At this time we are not able to recover individual characters or the items contained in the deleted character. Please note, the character deletion process was designed to prevent accidental deletion and asks the player to confirm, by retyping the character’s name, that the deletion is desired and intended.”
So I wouldn’t waste your time with it. Went through the same thing, forgot to pull some gem store items off a character before deleting it and they pretty much said “tough luck” literally just got that message too.
You’d think that because it was a gem shop item that it would be easy for them to do something like that, but given what I’ve seen from them in the past, it’s not surprising at all.
Dragonbrand – Level 80 – Human Ranger
(edited by Arsenic Touch.7960)
Accidental Delete: Character w/ Gem Shop Item
in Account & Technical Support
Posted by: CptTrips.6512
… and you are not allowed to share your account.
Accidental Delete: Character w/ Gem Shop Item
in Account & Technical Support
Posted by: Binary Rain.4869
My girlfriend did something similar. She had a character that basically was holding onto a few odds and ends, nothing too important other than the Medium Aetherblade armor set, but she had forgotten about it. She deleted that character, then realized her armor was on that character being stored. Sent in a report ticket-and got nothing. I would not expect to get a refund…