Guild Wars 2

I was browsing tier 3 cultural armors, and accidently double clicked and purchased something.

It costed me 12 gold, and now I’m 12 gold in the red. I know it’s my fault for accidently double clicking, but if there’s any way Anet can take the item away (And also the achievement obtained for purchasing it) and return my 12 gold, I would be so relieved, happy, and must appreciated.

12 gold is a large amount of money to me: I bought gems just last night and bought all the bag slots and used the rest to convert to gold, and now with just a slip up, it’s all gone.

Worst of all, there’s nothing I can do with it, except salvage for nothing even close to being worth 12 gold, or resell for 1g.

I know I’m not forced to buy gems, and that I accidently purchased it, and I accept that it was a mistake on my part. But I am kindly asking if somehow, Anet can help me.

Picture attached.

Submit a ticket requesting to get the money back and item taken away. There is an option for it.

They have stated multiple multiple times that they will not refund purchases from player mistakes. Heck, they would not fix mistakes from their own server issues such as the BLTC breaking.

If they gave you back your 12 gold, there would be a wall of people asking for theirs back. That’s Pandora’s box at this point.

Kumu is right. They have no tool to refund/restore items. They also said when the tool is ready, it is only for accounts that are hacked. It will not be restore but a rollback to the state that was before account is compromised.

They do, however, are going to add a confirm button in the near future.

I just spent 120 knowledgeable tokens on ‘Inquest Gloves of the Golemancer’ from which i farmed in CoE dungeon.
My only problem is i accidentally bought LIGHT and i need HEAVY
Can you please fix this or refund my tokens please.

Thanks

They have no tool currently to refund or restore items.

It’s absolutely pathetic an mmo can’t do this.
In Aion you wrot a petition an 10 mins later you would get a message saying re-log an like magic, it was fixed.

Surely it’s not hard to ammend errors in this day an age

It has been stated several times items are not refundable, you will just have to be more careful next time.

No tool has been implemented in the game system to refund items. It can be hurtful to hear but I am sorry.

user error.. sorry to be harsh, but, you made the mistake, not them.

I’m afraid you’ll need to work on the tokens again. This has happened to others too. In places like the TP it’s also easy to do a mistake on what you’re getting.

GW1 has a filter that only allows you to see the armor you can wear. I hope they implement something like this quickly.

Forbesy.9541:

I just spent 120 knowledgeable tokens on ‘Inquest Gloves of the Golemancer’ from which i farmed in CoE dungeon.
My only problem is i accidentally bought LIGHT and i need HEAVY
Can you please fix this or refund my tokens please.

Thanks

It is your mistake and a simple game moment so it is not subject for refunds/fix and never will be. Just be more careful next time you buy expensive things.

Hi,

As mentioned in the posts above, there isn’t any possibility to get a refund of these items accidentally bought.

The topic is now locked, thanks for your contribution.