Guild Wars 2 Forum - Account & Technical Support

Account 1 resets password of Account 2

Today i wanted to login on my account Azunai.1065 but it said “unkown username or password”
So i tried to reset my password, but somehow i got an password reset mail for my girlfriends account Zimtstern.8156 that actualy works.

I tried again to reset Azunai.1065 but again i got just a mail for Zimtstern.8156..

i find this sort of scary? and also i need a way to finally reset my own account’s password??

my support ticket is: 130313-001173

Account 1 resets password of Account 2

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I have asked an associate to review the ticket and he will respond.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Account 1 resets password of Account 2

in Account & Technical Support

Posted by: Zimtstern.8156

Zimtstern.8156

Thanks, makes me curious how this is even possible ?

Account 1 resets password of Account 2

in Account & Technical Support

Posted by: Azunai.1065

Azunai.1065

thanks its fixed

Namefather of the Asuran Elementalists from [Bots]
My first Video: http://www.youtube.com/watch?v=mPF9SmvW4jE

Account 1 resets password of Account 2

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Great, thanks for letting us know!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet