Account Banned?!?! Says im a bot?

Account Banned?!?! Says im a bot?

in Account & Technical Support

Posted by: Duhh Im Jackie.1652

Duhh Im Jackie.1652

Just got home, went to login. And it says my account is banned for botting? I have never used a bot or nor how too, would really like to know what is going on?! First game I have ever bought that i was banned. This mistake should be fixed.

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Account Banned?!?! Says im a bot?

in Account & Technical Support

Posted by: Ashlar.2519

Ashlar.2519

You will need to file a support ticket and wait for someone on the Support Team to get back to you. Be prepared that this may not happen immediately, it could take 24-48 hours before they work their way through the tickets that are ahead of you.

Account Banned?!?! Says im a bot?

in Account & Technical Support

Posted by: Rachiia.6045

Rachiia.6045

Wow, nice.

We’re caught unfairly in some sort of dragnet and we have to wait 24-48. Was everyone who played near a bot at some time banned? Won’t have many real players left in the game if you keep doing this.

Account Banned?!?! Says im a bot?

in Account & Technical Support

Posted by: Hctib.8735

Hctib.8735

Me too.
Found the same thing on my account. I say its a an error on few accounts, I will log in a bit later and see

Account Banned?!?! Says im a bot?

in Account & Technical Support

Posted by: Scruffy.3982

Scruffy.3982

Same here. I was playing all afternoon and then logged in the same eevening to find I was banned. Raised a ticket last night. Still no change this morning.

Account Banned?!?! Says im a bot?

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

HI everyone,

Please, submit a ticket as soon as possible to Anet and explain your situation.
For further discussion on this issue, please refer to the following thread:

https://forum-en.gw2archive.eu/forum/support/account/Blocked-suspended-terminated-Players-comments/page/11

Thanks for your understanding