Guild Wars 2

Incident # 130401-000582

My wife’s account has been compromised if someone can take a look at it as soon as possible. It says that her account has been closed for botting but we haven’t been on in months. I signed into my account, checked my friends list, and there she was online and she clearly wasn’t online since she was sitting right next to me. I don’t know how she could be online and the account also be closed for botting, that makes no sense. I have a screen shot I submitted that showed her online. Showed a level 80 warrior logged in that isn’t hers on a server we weren’t playing on.

Edit: I should also add that she has email authentication turned on and she hasn’t authorized anyone to use it.

Thank you for your time!

Geez Anet thank you so much for reinstating my account. I was so livid my account was closed because a gold seller stole it. Not at Anet for doing their job but because some person with apparently no morals thinks its okay to steal other peoples things. One thing I can’t stand in a theif!