Account Hacked

Account Hacked

in Account & Technical Support

Posted by: Cix.5087

Cix.5087

Hi,

My friend got hack? maybe?. He registered His account, put the serial number and info’s. After that, when he receive the confirmation He confirmed it. When He is about to login the account, its invalid, not registered. When he try to register again, the serial number was used.

any thoughts?

He can’t use recover account, because He doesn’t have any character name. I’ll try to talk to him later about this.

Account Hacked

in Account & Technical Support

Posted by: EndlessDreamer.6780

EndlessDreamer.6780

Submit a ticket? Also, what info was he using to log in? His account name or his email?

Account Hacked

in Account & Technical Support

Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

Hi everybody.

Cix, you should issue as soon as possible a ticket to Customer Support. They are the ones who can effectively help with this problem.

Account Hacked

in Account & Technical Support

Posted by: Cix.5087

Cix.5087

He use email when He tried to login, same as me too.

Ok Eva, I’ll tell him that.

Thanks.