Account Hacked, please help!

Account Hacked, please help!

in Account & Technical Support

Posted by: Stella.1029

Stella.1029

I have two account using two emails, this is one of those accounts, but my other account I cannot even log into to post in the fourms because someone changed my email “the email that I use to log into the account hacked”. I recieved an email from Arenanet saying that my email was changed, and yet I never changed it. I wrote up a ticket and have not heard from anyone.

Been playing MMORPGs for many years and I’m causious, don’t know or understand how it was hacked. please help me ASAP. I have the next two days off from work and was looking forward to playing… its very frustrating, I hate these people that take accounts like that. Someone please help me.

(edited by Moderator)

Account Hacked, please help!

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Please contact customer support as soon as possible, providing them all the informations describe in this thread.

Thank you.