Guild Wars 2

Hello,

I posted regarding my account and my guldies account being hacked yesterday.

Today another big player on the server has been hacked. The only thing all three of us have in common is that we all have commanders / are popular players on our server.

My email account was secure as was my guild wars account.

Both accounts used different passwords.

I am aware that anet believe this is not an issue at their end – but this just seems all too fishy.

How could he know my email address? My computer is safe – I have a newly installed copy of Windows 8 and I have used multiple antivirus software to attempt to find any key logging threats. All came back clean.

I would like to reach out to Anet and ask for further investigations to be completed as this is hitting players who have put a lot of time and effort into their accounts.

Many thanks.

Another Ruins of Surmia commander here who was hacked yesterday. That makes 3 commanders on the same server hacked within 24 hours. I know of a fourth player who was also hacked on the same day but I’m unsure if she has commander or not. (She certainly has the golden title anyway).
This is obviously not an issue of our own computer security but perhaps some kind of exploit.
I’m no longer willing to beleive this is a coincidence. A reply from arenanet on this would be nice.

I know of a couple of people on our server who were hacked, and none of them have reported suspicious activity on their email accounts (gmail keeps an IP login history). If you cannot change email on the website, they must be doing it using support tickets. It’d be fantastic if Arenanet could look into the original tickets which resulted in the accounts’ email being changed, and try to see if anything is fishy.

Can anyone else confirm that standard email change function is currently not working?

Hi Again,

My email address was verified.

Furthermore – I had the function enabled which requires authentication when a new email address is used.

Surely this should stop any one compromising my account?