Account Issue/Compromise?
We have him submitting a ticket via the support option from the official Guild Wars 2 website, but we wanted to know if there were more details to check on to find out why his account was suspended?
Your friend will have to wait to hear from support. Anet will not discuss account issues with anyone but the account owner.
Do they not even provide the smallest set of details to check on from the clients end that would be initiated and verified on the local machine only? I’m trying to verify anything that would clearly indicate a compromise of his account if at all possible?
Anvil Rock can pop up if you are in WvW or sometimes in PvP. If you guys were doing a 1v1, those would have been either of the 2 zones possible.
Anvil Rock will also show up if a player is in an Activity, such as Bell Choir or Keg Brawl, or many kinds of instances. Basically, anywhere that is not a regular map.