Account Linking XML error

Account Linking XML error

in Account & Technical Support

Posted by: BaaaaL.9610

BaaaaL.9610

Hello there;

I bought the game a couple of days ago, and have been trying to link it with my old gw account ever since, but the link keeps redirecting me to a blank page with the all-too-familiar XML-error. I have seen developers replying that the problem has supposedly been fixed, yet I experience it nonetheless. Can anyone give me confirmation that the problem is being addressed? Thanks in advance

Account Linking XML error

in Account & Technical Support

Posted by: Sevrin.9075

Sevrin.9075

I have the same error.

Account Linking XML error

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Have you guys submitted a ticket? (It gives me something to point to, when I contact the team to ask about a fix.)

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Account Linking XML error

in Account & Technical Support

Posted by: Sevrin.9075

Sevrin.9075

I manage to link the accounts. I tried first using my email and then using account name and both times I’ve got an XML error. You should change the error message. Today I tried using username@ncsoft for the email field and it worked..but the XML error is really misleading. An error message that would explain a little bit more would be more useful.

Account Linking XML error

in Account & Technical Support

Posted by: BaaaaL.9610

BaaaaL.9610

Could you elaborate on what you mean by using username@ncssoft? I tried it, and did not seem to work. Thanks.

Account Linking XML error

in Account & Technical Support

Posted by: Sevrin.9075

Sevrin.9075

Actually account name not username.. The one that I use to login in GW1.