Guild Wars 2

Restorations take time. There is a lot of research that is required to see if the account is eligible for restoration, and then to undertake the process altogether.

Please be patient and wait to hear back from the team.

You can help this process by not submitting duplicate tickets. That will not speed the process, in fact it will slow the team’s ability to resolve it, as they take the time to review, merged, and close the duplicate tickets.