Guild Wars 2 Forum - Account & Technical Support

Account Snapshot

With this new update coming up, do the people at ArenaNet take snapshots of player accounts so that if this update affects anything, they will be able to recover that account before the update? It would be nice to know this situation please.

Account Snapshot

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

The only reason that we use account “snapshots” is to in the course of an account restoration, which would be offered only in the case of a verified compromise by an unknown third party.

Snapshots and restorations are not relevant to game updates.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet