Guild Wars 2

ok so this is what i get when i try accessing my guild wars 2 account.

Your guild wars 2 account has been terminated for engaging in or assisting with gold or item sales for real-world money, which is a breach of the user agreement and rules of conduct. This action is permanent.
Build: 15926
Error Code: 45:6:3:2113

I kind off feel insulted since i haven’t done any gold transactions outside guild wars 2.This must be a total miss understanding i have send a support ticket which hasn’t been answered for 7-8 hours now.I was saving time so i could play today since its friday. My support number is: 121102-001223

@WanQuiSheR
1. I think your account is suspended because you shared your account which breach the user agreement.

2. The ticket running queue is 24-48 hours so you have to wait for the response. If over three days and still no response then post the ticket number in the “ticket over 3 days for review” sticky thread.

3. I don’t know know if you can even argue it’s wrongful ban since you openly posted that you shared your account info with your brother. Even if you edit that part out I think ANet forum actually keep all the modification done to threads.

Zaken.1806:

@WanQuiSheR
1. I think your account is suspended because you shared your account which breach the user agreement.

2. The ticket running queue is 24-48 hours so you have to wait for the response. If over three days and still no response then post the ticket number in the “ticket over 3 days for review” sticky thread.

3. I don’t know know if you can even argue it’s wrongful ban since you openly posted that you shared your account info with your brother. Even if you edit that part out I think ANet forum actually keep all the modification done to threads.

So it’s all because my brother played on my account?so that means my account wont get unbanned?

You can ask about it and see how if they will release the account back to you. I am just stating why I think you are banned.

Zaken.1806:

You can ask about it and see how if they will release the account back to you. I am just stating why I think you are banned.

Im going to add that to my support ticket,but thank you

I hope they will find it to be a one time case and let you have the account back. Although I would say be patience since they have a lot of tickets to go through.

assisting with gold or item sales for real-world money

That means one of two things.

1. Your account was compromised by a gold farmer ( unlikely, given your info)

2. Someone on your account has bought or sold gold. Since you shared the account with your brother, you need to see if he bought gold from any nefarious sites.

There is an outside chance of a mistaken ban, but the above 2 examples are the norm.

Regardless, you would need to submit a ticket to support to appeal the ban.

Renegadeimp.8439:

assisting with gold or item sales for real-world money

That means one of two things.

1. Your account was compromised by a gold farmer ( unlikely, given your info)

2. Someone on your account has bought or sold gold. Since you shared the account with your brother, you need to see if he bought gold from any nefarious sites.

There is an outside chance of a mistaken ban, but the above 2 examples are the norm.

Regardless, you would need to submit a ticket to support to appeal the ban.

He hasn’t bought anything he just lvled a warrior to lvl 7 and never played it again…
i only have 9 gold which i earned from farming in the labyrinth… and i have sent a support ticket and it still hasn’t been answered :/ and my friday just got ruined…

I’l wait patiently hopefully my account will get unbanned by tomorow