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Posted by: snakedf.4763

snakedf.4763

Hi,
i have download the game in my holiday in new york city for test my new pc and see the game,but dont have play, i have only block my name character.

now in my home italy this is written:

“your Guild Wars account has been terminated for engaging in or assisting with gold or tiem sales for real-world money, which is a breach of the User Agreement and Rules of Conduct. This action is permanent.”

I dont have change gold or item for money… Is incredible error!!!

I have open ticket 72 h ago but the service not responde me…

Ticket number 120904-007318

Pls help me
Giovanni

Account banned

in Account & Technical Support

Posted by: Kevhoran.1780

Kevhoran.1780

Hi,
i have download the game in my holiday in new york city for test my new pc and see the game,but dont have play, i have only block my name character.

now in my home italy this is written:

“your Guild Wars account has been terminated for engaging in or assisting with gold or tiem sales for real-world money, which is a breach of the User Agreement and Rules of Conduct. This action is permanent.”

I dont have change gold or item for money… Is incredible error!!!

I have open ticket 72 h ago but the service not responde me…

Ticket number 120904-007318

Pls help me
Giovanni

This is usually caused by a hacked account, someone hacked your account and then used it for that

Account banned

in Account & Technical Support

Posted by: Dahgoth.4617

Dahgoth.4617

Post your ticket number here:
https://forum-en.gw2archive.eu/forum/support/account/Players-Awaiting-Help-merged

And good luck to all of us… =)

Account banned

in Account & Technical Support

Posted by: snakedf.4763

snakedf.4763

Impossible hacking dont have fake email or similar trick…And in security account have only my login…

(edited by Moderator)