Account blocked

Account blocked

in Account & Technical Support

Posted by: Pereira.8721

Pereira.8721

My account was banned for selling gold for real money but as you can verify by the several e-mails that I sent to the support, the account and my email were hacked and I hardly could recover them. Even so, I lost all my gold and equipments. This way, I would like to request that I can be unbanned as soon as possible.
Please check the different connections in my account that prove what I am saying. I have the original code confirming that I am the real owner of the account.

Already being sent ticket waiting for a response to more than 12 hours I was chastised by the hacker and now ArenaNet is not taking any blame …

Account blocked

in Account & Technical Support

Posted by: shaanaly.3965

shaanaly.3965

I Have The Same I Reported Sellers And then anet says your acc is terminared due using macro’s i have not macro’s and hacking stuff and i pay 50 for nothing and i have a ticket for support but nothing????????

Account blocked

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Such issues are meant to be discussed with our customer support team. If you already submitted a ticket, please be patient as posting here on forums will not speed up the process.

Thank you for your understanding.