Guild Wars 2

As per title said, my account just got hacked, all gone, totally gone.

Is there any way for me to recover my stuff back?
though my gear and stuff is not that great (roughly 70G in total)

I found out where is my mistake today.

Hope you guys can help me as I really felt demotivated as of this moment to play Guild Wars 2 though I think I’ll get better in no time.

Please remove that link, other people might click on it.

You have to file a ticket with support in order to get this resolved.

https://en.support.guildwars2.com/app/answers/detail/a_id/9212/kw/HACKED

Thanks for the advice Sandra.

Do you think it’s okay if I continue to play using the same account?

I’ve change both my account and email password due to this matter.

Yes, if you changed all of it it should be save to play. But just keep an eye out for logins from strange IP’s.

But when support decides to do a rollback on your account, all the things you complete now will be gone again to.

Noted. Yea. I just realized about the strange IP’s second before all of my stuff gone.

It’s great that you tell me that all of the things I farm now gone if they rollback to before the hacked state. I was just plan to start farming at Queensdale just now.

Thanks a lot for the fast feedback Sandra. Really appreciate it.

You’re very welcome

I hope they solve the issue for you (pretty certain they will but it will take some time)

All info needed for a Restoration is here:
https://en.support.guildwars2.com/app/answers/detail/a_id/9274/kw/restoration

Most important thing is that you only get a restoration once. This means you have to make sure that your breach of security has been sealed. You say you know your mistake, but it can never hurt to re-evaluate your whole security. So please read this very good article from the big boss at Arenanet: https://www.guildwars2.com/en/news/mike-obrien-on-account-security/