Account hack attempt?!

Account hack attempt?!

in Account & Technical Support

Posted by: Venomge.7142

Venomge.7142

I checked my account settings and came across this (Please see attached file.)

I have never logged in from Texas, US. That address is not even in my authorized networks list.

Is this a hack attempt or something that normally happens during login?

Attachments:

Desolation [EU] – Thief

Account hack attempt?!

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

The game’s servers are located in Austin, Texas. Sometimes the IP will report that it is coming from there.

Maybe trace the IP and see if it’s from Austin or the surrounding area.

Account hack attempt?!

in Account & Technical Support

Posted by: Venomge.7142

Venomge.7142

Ran a trace, went through Bulgaria, Germany (ISP level3) then to US, Dallas → then no dns names so I guess this really is an IP somewhere in Texas.

I play on an EU server, are those located in Texas as well? Maybe just the login server? I’d appreciate if anyone has a solid answer.

Desolation [EU] – Thief

Account hack attempt?!

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

From what I’ve read there are two data centers for GW2. the Americas data center is located in Austin, United States and the EU one is located in Frankfurt, Germany.

As answered in another thread: as referenced here
Ashley Segovia
Technical Support
Hello Xlll – I can understand the confusion here. Just to clear things up, all European servers are physically located in Frankfurt. It’s just that the IP’s are registered in the U.S. by the company that has ownership of those registered IP’s.

(edited by Astral Projections.7320)

Account hack attempt?!

in Account & Technical Support

Posted by: Venomge.7142

Venomge.7142

Thanks for the info.

Desolation [EU] – Thief

Account hack attempt?!

in Account & Technical Support

Posted by: Thosha.1974

Thosha.1974

And for an even more solid answer.

Gaile Gray

Hey folks, no worries. There are several routes through which you go to access the game or the forums, and I’m told the forum sometimes throws an access IP from Texas, but that’s you… or us… or you talking with us on the forums. So it’s all good.

https://forum-en.gw2archive.eu/forum/support/account/My-recent-connections/first#post2846022

Account hack attempt?!

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

And for an even more solid answer.

Gaile Gray

Hey folks, no worries. There are several routes through which you go to access the game or the forums, and I’m told the forum sometimes throws an access IP from Texas, but that’s you… or us… or you talking with us on the forums. So it’s all good.

https://forum-en.gw2archive.eu/forum/support/account/My-recent-connections/first#post2846022

A better answer, thank you. I was aware it existed but was unable to track it down.
(Forum search dysfunction, how I hate thee).