Account hacked

Account hacked

in Account & Technical Support

Posted by: Shatto.3524

Shatto.3524

Well my account got hacked 5 days ago, and i submitted a ticket and still have no respond from it, all i’ve been doing is spvp because all my wallet things are gone, my collectibles and items (armor/weps).

What can i do?

  • also; there was no e-mail authentication message in my mail

(edited by Shatto.3524)

Account hacked

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If you have received no response whatsoever, you might consider that your email account has also been compromised. Make sure to change your password immediately.

https://forum-en.gw2archive.eu/forum/support/account/Account-Security-What-you-need-to-know/first#post3884132

If you have received the recognition of your request automatic response, remember that CS is a bit overloaded at this time, and will address your issue ASAP.

You can, after 72 hours of no response, post your ticket number in the Sticky above for ‘Tickets 3 Days and Older’ for review. Good luck.

Account hacked

in Account & Technical Support

Posted by: Shatto.3524

Shatto.3524

Allright, thanks alot c: