Account hacked - home world changed!

Account hacked - home world changed!

in Account & Technical Support

Posted by: ArtAxident.4809

ArtAxident.4809

Q:

A few months ago my account was hacked. I have it back now, changed password etc. My character and all my stuff is fine, but my home world has been changed. Everything else is how it should be, but I am in the wrong world. How do I get back into my original home world without paying? I was originally in Tarnished Coast.

Account hacked - home world changed!

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

A few months ago my account was hacked. I have it back now, changed password etc. My character and all my stuff is fine, but my home world has been changed. Everything else is how it should be, but I am in the wrong world. How do I get back into my original home world without paying? I was originally in Tarnished Coast.

Please update your support ticket and explain this situation to the team so that an agent can assist you. We should be able to resolve this for you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet