Account hacked still no progress 120905-008933

Account hacked still no progress 120905-008933

in Account & Technical Support

Posted by: LadyZeon.9813

LadyZeon.9813

posting from a friends account, all I gotten is the auto response crap from Mr Lance, which don’t help at all been updating the ticket saying just that the past few days, with no progress, lol past the point of frustration with support on this game.

Account hacked still no progress 120905-008933

in Account & Technical Support

Posted by: TaaBoo.1836

TaaBoo.1836

I’m experiencing the exact same problem. It’s been close to a full week now, and I’ve not recieved any helpful information yet. This level of support is just unnacceptable.

Account hacked still no progress 120905-008933

in Account & Technical Support

Posted by: passion.5481

passion.5481

Hacked Account from 5th September

120905-004759
120905-008912

Attachments:

Hacked Account since 5th September
120905-004759
120905-008912 (prioritized)

Account hacked still no progress 120905-008933

in Account & Technical Support

Posted by: Tattis.7512

Tattis.7512

Couldn’t agree more, have had no response to my ticket 120905-004096.

I have bought a broken product and am disappionted.

If the level of service at my work was anywhere close to the level of ANet we would be out of business quite fast.

Account hacked still no progress 120905-008933

in Account & Technical Support

Posted by: marcusbash.8642

marcusbash.8642

Waiting for 3-5 days now on those tickets. Why are people getting it fixed in less then a day and we are having to wait nearly weeks? This is ridiculous. Still some random gold spammer running around on my account thats sold all my crap and deleted all my chars, and the feeling of knowing that I wont get any consolation or even a rollback is so infuriating.

120906-010451
120908-001475