Account suspended
You’re either screwed or you’ll need a very understanding GM. I’ve never heard of anyone getting his/ her account name changed, but who knows, you’ll find out once they reply. As long as the old ticket wasn’t ‘finished’, pretty sure they’ll reply.
P.S. Don’t stick your kitten in crazy if true.
Actually, it’s possible to change an account name, but the range of circumstances are extremely small. This might qualify — but yes, your ticket will get a response from their CS people.
They said they won’t change it because it is known to cause bugs :/
They changed their mind but I have to be prepared for the consequences!! w00t
consequences being the bugs with chat