Account terminated

Account terminated

in Account & Technical Support

Posted by: Kenrid.7859

Kenrid.7859

I was fighting in WvW, attacking main castle, I died. When I tried to go to waypoint, I lost connection. When I tried to relog I get message, I got terminated for using a bot or other third-party program. Which I have not, nor do I know how to. To dispute the claim, the support site says to respond to the ticket that states the infraction, but I did not recieve any such ticket.

I can’t see anything in my gameplay that would fall into either of botting or third party program.

Made a ticket, 120929-000676

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Posted by: Renegadeimp.8439

Renegadeimp.8439

You need to wait for a response from your ticket. Nobody can give you an answer on these forums for privacy reasons.

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in Account & Technical Support

Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

Hi there.

As Renegadeimp has pointed out, you need to wait till the resolution of your incidence. If your ticket gets five or more days without an answer, then I would ask you to write your incidence and ticket number here. Thanks!