Account terminated?

Account terminated?

in Account & Technical Support

Posted by: KAKBear.6842

KAKBear.6842

Hi, I have tried logging in with my old account as I have just recovered the password of a long time of absence suddenly the client informs me hat the account has been terminated. The username was atadstrange.5710. Please any help would be appreciated

Account terminated?

in Account & Technical Support

Posted by: evildeadjunky.1576

evildeadjunky.1576

Your going to have to make a support ticket. That is the only way this will be resolved.

No one on the forums can help you resolve this issue

Account terminated?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Your account has likely been compromised. Secure your computer, and then contact CS for assistance.

https://forum-en.gw2archive.eu/forum/support/account/Account-Security-What-you-need-to-know/first#post3884132

https://help.guildwars2.com/home

Good luck.

Account terminated?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

These answers are correct. Our team will try to help if you will please submit a ticket. Thank you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet