Account terminated?

Account terminated?

in Account & Technical Support

Posted by: Sam.5046

Sam.5046

My email was hacked awhile back I just recently got my email back and recently started gaming again and reset my pw and download the game and login to my account and it says my account has been terminated for botting. I’ve never botted on my account I got to lvl in the first 3 days of release and quit I’ve came back to try the new patch could I get some help in re-activating my account?

Account terminated?

in Account & Technical Support

Posted by: White Wolf.3291

White Wolf.3291

Maybe your account was hacked too due to your email being hacked.

Go here https://en.support.guildwars2.com/app/ask/session and submit a ticket. The support will help you.

Account terminated?

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

As White Wolf suggested, please get in touch with the support.

Thanks for your contribution

The topic is now locked.