Guild Wars 2

My account and the one of a friend of mine have been wrongfully terminated for engaging or assisting with gold or item sales for real-world money. How is that possible? I have never done this.
-I suppose someone could have reported us for another thing wich is not forbidden and A.net has wrongfully banned us.
We have sold in chat party spots for some in-game golds (not real-money). (“WTS party for last boss of Arah”). A skillful player did Arah alone and just before killing last boss asked us if we wanted join him for 1.5 gold. So we searched for other 2 people (2.5 gold each) and we all killed last boss earning 60 badges. Is this beahviour bannable? What’s wrong if i have no time or not skill to do a dungeon and give some money to a player for doing it? How does the banning system work and why am i been banned for gold selling?

My account was terminated this afternoon with the same message. I don’t know if anyone reported me for any reason, though. I was playing the game (exploring Kessex Hills), logged out for a break, tried to log back in and found my account had been terminated, simple as that.

I did submit a ticket to support, but my support account has been disabled, as well, it seems. So, I can’t even see if it’s updated unless they e-mail me.

I would kind of suspect that the buying and selling of dungeon spots might very well be a violation, even if it is simply for in-game currency. However, I am sure that the team in support will be able to answer you better once they have reviewed your ticket.

Hi,

Please, have a look at this thread: How to submit a ticket and update it if the required information are missing.

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