Account upgrade not delivered and ticket unanswered

Account upgrade not delivered and ticket unanswered

in Account & Technical Support

Posted by: DeaHamlet.8493

DeaHamlet.8493

Hi,

I bought character slots. Because the system didn’t want to take my first click, it somehow managed to order 2 character slots, so 1600 points. I got nothing for it though. I cannot add new characters to my existing 5, I got no message, no mail, nothing. Just no character slots.
I got no response on my ticket and I can’t find anyone else reporting such a problem.
I’m guessing there is no phone number for support on taking $20 and giving me nothing in return?!