Guild Wars 2

Hey guys,
I created a ticket a few days ago asking for help. Now a GM has answered and asked for additional information, which I wanted to give him. However I was unable to answer the mail for some reason.
Is there any other way to add additional information to ticktes, and if so, how?

Best regards,
Phaez

You can’t reply to the email they sent you?

No, for some reason it always gets returned.

Maybe post here with your ticket number and reason/specific problem

https://forum-en.gw2archive.eu/forum/support/support/GW2-Tickets-for-Review-3-days-older-2/first

You can always send an email to support@guildwars2.com with your ticket number in the header, and the information they request.

Unless, of course, somehow your email address is blocked. In that case, you could use a different email address.

Good luck.