Another Phishing Email

Another Phishing Email

in Account & Technical Support

Posted by: nsane.6053

nsane.6053

I’ve gotten this one a couple of times and the subject always cracks me up.

Subject: Guild Wars 2 Account Be (sic) Shut Down Inform
From: ArenaNet <noreply@guildwars2.com> [Obviously spoofed]

We are sorry to inform you that your login account will be shut down or partially limited within 72 hours due to currency transactions or abnormal login. If you want to remove restrictions, please click the following link to validate:
<link redacted>
Guild Wars 2 Team

Another Phishing Email

in Account & Technical Support

Posted by: Sinbold.8723

Sinbold.8723

One of my guildies got that a few times and eventually fell for it. Lost a few hundred gold. When the hacker(s) were in on his account, a bunch of us in the guild were on, and we wondered why he didn’t answer us in chat. Hacker also invited 2 others into the guild, who then accessed our guild bank within the same minute (cross referenced the history on each), but fortunately got nothing as we don’t keep valuables or cash there. The invitees left the guild shortly thereafter. When my guildie found out, he ran some antivirus programs to remove any keyloggers that may have invaded his system and then changed his password to something unique. This post should be stickied.

Another Phishing Email

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

One of my guildies got that a few times and eventually fell for it. Lost a few hundred gold. When the hacker(s) were in on his account, a bunch of us in the guild were on, and we wondered why he didn’t answer us in chat. Hacker also invited 2 others into the guild, who then accessed our guild bank within the same minute (cross referenced the history on each), but fortunately got nothing as we don’t keep valuables or cash there. The invitees left the guild shortly thereafter. When my guildie found out, he ran some antivirus programs to remove any keyloggers that may have invaded his system and then changed his password to something unique. This post should be stickied.

This phishing email is already in this stickied post from Gaile. As well as others found so far.

Another Phishing Email

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Yes, please — everyone read this thread to be aware of the current phishing attempts:

https://forum-en.gw2archive.eu/forum/support/account/A-Note-about-Phishing-Emails-1/first#post2074388

If you find a NEW one — and please check carefully through the thread linked above — then add the message (and details, if available) on this thread: https://forum-en.gw2archive.eu/forum/support/account/Email-from-ArenaNet-Please-read-merged/first#post1807876

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet