Are GW2 IPs IPv4 or IPv6?

Are GW2 IPs IPv4 or IPv6?

in Account & Technical Support

Posted by: Argon.1563

Argon.1563

When I refer to the GW2 IPs, I don’t mean the in-game sever IPs, I mean the IPs the game client functions on.

I e-mailed support about this, and they’ve taken an abnormally long amount of time to respond, so I figured ill harass players on the forums also for an answer.

My security system, BT NetProtect Plus is blocking the IP addresses GW2 functions on. The IP addresses are:
64.25.47.119
206.127.159.185
and 206.127.159.77

Ive figured out I can allow IP addresses into my network, but I need to know if the IP addresses are “IPv4” or “IPv6” and if its a “Home, Work or Public” network.

Is anyone aware of this information, or has had a similar problem in the past?

Are GW2 IPs IPv4 or IPv6?

in Account & Technical Support

Posted by: Silmar Alech.4305

Silmar Alech.4305

These are IP4 addresses. If they are seen on a home, work or public network depends on the setup of your local network. Without knowing this, I would say they are on a public network.

Regarding ipv4 vs ipv6 addresses: not to offend you, but anyone with the barest network knowledge will know if an address is ipv4 or ipv6 on first sight. Ipv4 are 4 numbers with 3 dots in between, and the numbers are always 0..255 like this:

1.23.123.34

and ipv6 addresses are numbers (containing 0..9 and characters a..f, this is called hex code) with colons in between like this:

2a01:488:66:1000:57e6:fc1:0:1

Usually an ipv6 address has 7 colons, but they can abbreviated with some abbreviation rules and double colons appear in this case.

This could be looked up in any documentation about the internet for sure.

Are GW2 IPs IPv4 or IPv6?

in Account & Technical Support

Posted by: Argon.1563

Argon.1563

These are IP4 addresses. If they are seen on a home, work or public network depends on the setup of your local network. Without knowing this, I would say they are on a public network.

Regarding ipv4 vs ipv6 addresses: not to offend you, but anyone with the barest network knowledge will know if an address is ipv4 or ipv6 on first sight. Ipv4 are 4 numbers with 3 dots in between, and the numbers are always 0..255 like this:

1.23.123.34

and ipv6 addresses are numbers (containing 0..9 and characters a..f, this is called hex code) with colons in between like this:

2a01:488:66:1000:57e6:fc1:0:1

Usually an ipv6 address has 7 colons, but they can abbreviated with some abbreviation rules and double colons appear in this case.

This could be looked up in any documentation about the internet for sure.

Thank you for your help, but I checked the GW2 client IP addresses today, and they’ve changed, so it would be pointless to allow them through my firewall, because they would only change again, so I would have to re-permit them.

I think its just easier to get a new security system.

Are GW2 IPs IPv4 or IPv6?

in Account & Technical Support

Posted by: Silmar Alech.4305

Silmar Alech.4305

No decent firewall (or “security system”) for home users enforces the explicit enabling of outgoing traffic per IP address as default. Either you activated some advanced settings without knowing what you’re doing, or you don’t have a piece of hardware for home use.

Some parental controls or access profiles in SOHO routers work this way, but you have to explicitly activate this. Look into your router and verify if you perhaps accidently activated some kind of restricted internet access of this kind.

Are GW2 IPs IPv4 or IPv6?

in Account & Technical Support

Posted by: Argon.1563

Argon.1563

No decent firewall (or “security system”) for home users enforces the explicit enabling of outgoing traffic per IP address as default. Either you activated some advanced settings without knowing what you’re doing, or you don’t have a piece of hardware for home use.

Some parental controls or access profiles in SOHO routers work this way, but you have to explicitly activate this. Look into your router and verify if you perhaps accidently activated some kind of restricted internet access of this kind.

If I have activated some restricted internet thing, what should I be looking for to turn off? What would it be called?

(edited by Argon.1563)

Are GW2 IPs IPv4 or IPv6?

in Account & Technical Support

Posted by: Healix.5819

Healix.5819

Are you sure you need to allow certain IPs? Does the firewall not allow specific programs through? If you can browse the internet without having to first allow every IP you come across, it must support other kinds of exceptions at least.

Firewalls with IP rules usually begin with either an allow all or block all rule, making it either a blacklist or a whitelist. Is there no option to simply disable that feature? Does allowing an IP also allow all ports on that IP? I’m assuming it supports IP ranges at least, so for example, instead of adding 64.25.47.119, you would add 64.25.0.0 to 64.25.255.255.

Are GW2 IPs IPv4 or IPv6?

in Account & Technical Support

Posted by: Silmar Alech.4305

Silmar Alech.4305

If you activated some kind of restricted internet access, it may be called “parental control” or “access profile”.