Arenanet? Why the cold shoulder?

Arenanet? Why the cold shoulder?

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Posted by: Slaptjip.4895

Slaptjip.4895

Since the 26/03/2013 patch I started experiencing huge lag.

When I click on a skill it does not execute like it use to. It starts with a few second delay.

I cannot run dungeons anymore, the lag effect prevents me from dodging major attacks.

Whilst running in a squad or with multiple players in a major event, they teleport, they run, stop and shoot in all different directions. It is tormenting.

No it is not my PC. I have not made any hardware changes, I also made not software changes.

I before the recent patch ran GW2 on max setting without any problems.

It is not my ISP, Battlefield 3 works fine. WoW work fine, Perfect world works fine. I tested my pings, download, upload speeds & packet losses. They are all superior.

A phone call to my ISP also delivered no problems.

My PC specs:

Coolermaster Storm Enforcer Chassis/ Corsair TX750W PSU/ Gigabyte Ga-990fxa Mobo/ AMD Phenom X4 965 BE 3.4Ghz C3/Coolermaster V6GT CPU air cooler/ 8GB RAM Corsair DDR3 2000Mhz/ Gigabyte GTX570 Overclocked Edition GPU/ Windows 7 Prem 64bit/ 750Gb & 150Gb Sata’s/ 23" Samsung BX2331 LED / Logitec S510 Wireless keyboard & Mouse. Logitec Force 3D Pro Joystick. CM Storm Sirrus S Headset 5.1 True Surround Sound

Looking at some posts it seems to be a general problem but your lack of response clearly indicate ignorance or a lack of taking ownership

OR

is it a matter of, only a tiny few players complain about the issue VS the amount not complaining?

My GW2 is currently shelved.

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Posted by: Darkchibi.9736

Darkchibi.9736

I have the same feeling as the op. Game has become unplayable since the patch on the 26th. I havnt logged in for a few days and thought i would try it out again…and lo and behold its actually worse then before guess its time to find a new mmo such a shame.

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Posted by: kirito.4138

kirito.4138

GW2 works fine for me and many others since patch.

  • delete you local.dat
  • clean reinstall
  • try a different machine on the same network
  • try guesting/moving to another server.
  • try gaming vpn services like Battleping or WTFast to work around a bad network node.
http://www.twitch.tv/kirito4138
The only exclusive skyhammer stream

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Posted by: adb.2538

adb.2538

Okay tried all that..and still doesn’t work. The game is dying with lag..

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Posted by: Tric.5410

Tric.5410

Submitted a ticket for this. They would ask you to run test with softwares they will recommend and they will blame your ISP. This game is dying because of poor technical issues

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Posted by: Paribo.7983

Paribo.7983

I couldn’t agree with you more. Since the patches of the 26th, the game is unplayable. I just entered a post “I can’t believe”, saying pretty much the same thing. I cannot stay in the game for more than a few minutes before my screen goes black and I have to reboot. I still have sound though. I would not like to think they are doing nothing because only a few players are complaining. When a few complain, there are many more that don’t complain but are experiencing the same problems. If you buy the game, you have a right to play it. My game ran perfectly well before the patches, there has been no changes in my computer, now I cannot play it at all.

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Posted by: Spyfire.4018

Spyfire.4018

Just add me to the list of players that have unplayable lag. If I even get in the game at all I have not simple 3-5 second delay no no no. I have 1-2 MINUTES of delay on talking to npcs or using any skills. I didn’t even think that was possible. I’m on Piken Square EU if someone from Arenanet sees this and finds that information useful at all. As others have said before there is no possible way this is on my end. I have no problems with any other game and I have a computer completely capable of running GW2.

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Posted by: Moe.9034

Moe.9034

Me and my son have the same issue. Game plays fine in the mornings by 1 o’clock eastern US we start to experience a few seconds of lag and over the course of the next few hours the lag will increase to the point where we can not get past the log in screen. This started around a week ago and has steadily gotten worse over the past few days. Once we get to the point were the game wont load anymore if we wait a hr we can log in but the lag comes back with in seconds and the game is unplayable yet again. At first i thought this was a internet problem on my end. But after trying different internet networks with two different machines in which all other programs work flawlessly, the only program that has this issue is gw2. Now we do live in the US and play on a EU server. Gandara has been or home since release and we have close to 3k hours of game play between the two of us. This is the first lag connection issue we have had besides the occasional Dragon event lag.

(edited by Moe.9034)

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Posted by: UserX.8217

UserX.8217

I am a bit curious as to everyone’s location. I get lag, IE skills and dodging slow but loading is fast. I’m in Tucson, AZ. I do get disconnected all the time for some reason. I did all I can do on my end but still get disconnected.

After checking connections I noticed that port 443 is no longer listed as being used by Gw2.EXE only port 6112. I remember it used to be listed as established when doing a netstat -a -n -b

[Gw2.exe]
64.25.40.119:6112
[Gw2.exe]
64.25.38.54:6112
[Gw2.exe]
64.25.38.227:6112

Tucson, AZ
Server: Devona’s Rest
Error Code: 7:11:3:189:101

Intel i7 3930k (4.7G) / 32GB of 2133 / ASUS R4E / 2X EVGA GTX580s / 2X 256MB Corsair PP SSDs (RAID0)
Corsair Pro AX1200 / SoundBlaster ZxR/ Windows 8 Pro x64 (+WMC) EFI Instal

(edited by UserX.8217)

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Posted by: Moe.9034

Moe.9034

Tampa, FL.
Server: Gandara
Error code: 26:11:5:506

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Posted by: Gambit.8425

Gambit.8425

http://www.reddit.com/r/Guildwars2/comments/19fnoj/if_youre_suffering_with_laglatency_issues_during/

Try the above suggestion that was posted and soon buried among all the text in the Network Lag [Merged] thread. The lag is from Anet using a default port that is popular to throttle (limited bandwidth) by many ISP’s. By forcing GW2 to run on a standard TCP/HTTP port you bypass the throttling that no ISP would dare mess with without getting a massive amount of complaints from regular surfers.

I went from several seconds of skill lag to no lag at all with that little trick.

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Posted by: Moe.9034

Moe.9034

Thank you Gambit, this did get me back into game. still have a 1 to 2 sec lag and random dc every once in awhile but I’m off the log in screen. Thanks again Gambit.

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Posted by: UserX.8217

UserX.8217

Great find Gambit and I hear it works for some people, unfortunately it did not work for me. I have a fiber pipe with no blocked ports, shaping or throttling.

Intel i7 3930k (4.7G) / 32GB of 2133 / ASUS R4E / 2X EVGA GTX580s / 2X 256MB Corsair PP SSDs (RAID0)
Corsair Pro AX1200 / SoundBlaster ZxR/ Windows 8 Pro x64 (+WMC) EFI Instal