Asian/Chinese text in chat box shows up blank

Asian/Chinese text in chat box shows up blank

in Account & Technical Support

Posted by: Max.4786

Max.4786

Q:

Anyone know how to solve this problem?

I’ve just joined a taiwanese guild, and this is a big problem for me.

Clarification:
I Can see the words in the speaker’s speech bubble, but not in the chat box
running on OS X 10.8.4

Attachments:

Asian/Chinese text in chat box shows up blank

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

Try clicking on the gear on the chat panel and change the size settings, see if that helps. Please post back.

Asian/Chinese text in chat box shows up blank

in Account & Technical Support

Posted by: Max.4786

Max.4786

No. It makes no difference at all.

Asian/Chinese text in chat box shows up blank

in Account & Technical Support

Posted by: Luis Machado.4256

Luis Machado.4256

Technical Support

Next

Hey Max,

From what I’ve been able to find out on this the characters are not available on the client, it doesn’t seem to be a Mac client specific issue. I think it partly has to do with where the client was purchased but as it’s an unsupported language (something other than German, French, Spanish, English) I’m not sure there is anything that can be done about it. I’ll look into it further and update the thread if I find anything else out.

Asian/Chinese text in chat box shows up blank

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Posted by: Luis Machado.4256

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Luis Machado.4256

Technical Support

Hey Max,

Can you tell me what server you’re playing on and what your Guild’s name is?

Asian/Chinese text in chat box shows up blank

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Posted by: NeuroMuse.1763

NeuroMuse.1763

Hey Max,

From what I’ve been able to find out on this the characters are not available on the client, it doesn’t seem to be a Mac client specific issue. I think it partly has to do with where the client was purchased but as it’s an unsupported language (something other than German, French, Spanish, English) I’m not sure there is anything that can be done about it. I’ll look into it further and update the thread if I find anything else out.

This is incorrect even the English / Euro releases have support for Chinese & Korean character rendering. This definitely seems to be a Mac/Cider specific issue.

(edited by NeuroMuse.1763)

Asian/Chinese text in chat box shows up blank

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Posted by: Krystin.3256

Krystin.3256

It’s not specific to Macs. I am running Windows and have several styles of both simplified and traditional Chinese fonts installed — as well as Korean and Japanese fonts — and none of the Chinese, Korean or Japanese text shows in guild chat.

When entering Chinese/Korean/Japanese text using the Microsoft IME, the foreign text indicator shows up in the text entry box of the client (for Chinese, the character “? [zhong]” appears, indicating it’s in Chinese mode). When I type in the pinyin of a word, the Chinese character choices do show up below the text entry box, but when selecting the proper character, it just shows up as a blank space in the box. When I hit enter, nothing shows up in the chat window after my name.

As for where the client was purchased, I bought the electronic version online from the Guild Wars 2 site. I’ve never had a physical boxed disc.

Asian/Chinese text in chat box shows up blank

in Account & Technical Support

Posted by: Max.4786

Max.4786

Sanctum of Rall
SAHP guild (Ssq and Her Happy Partners)

I found out that I can see some simplified chinese characters. but none of the traditional chinese characters. weird.

Asian/Chinese text in chat box shows up blank

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Posted by: chromeHound.8153

chromeHound.8153

Windows XP can’t input unicode.

WINE is WindowsXP-based.
Cider is WINE-based.
GW2 mac client is Cider-based.

Asian/Chinese text in chat box shows up blank

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Posted by: Sylum.1806

Sylum.1806

Any update on how to fix the display issue of the text? My WvW server has a lot of folks typing in Chinese, and all I see are blank spaces in the chat. I can read Chinese and I’ll appreciate some help trying to get the characters to display properly.

Asian/Chinese text in chat box shows up blank

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Posted by: crepuscular.9047

crepuscular.9047

from what I’ve seen, Traditional Chinese and Hangul are fine, but seems like character sets for Simplified Chinese, Hiragana, Katagana and Kanji are not supported.

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