Assistance with GW1 Account

Assistance with GW1 Account

in Account & Technical Support

Posted by: DragonSquid.5873

DragonSquid.5873

I asked support to change my GW2 account email a while back,
now i cannot access my GW1 account with my old or new email.

Changing the password on ncsoft works yet the game will not allow log on.

Opened a support ticket with NCsoft on the 17th, was advised it was being bumped up to a Senior Member, then they stopped answering my emails.
Your request 30673:Unable to access my Guild Wars 1 account

Where can i get assistance with this?

Assistance with GW1 Account

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

Check your spam and junk folders, sometimes Support’s emails get sent to there. If you can’t find them then post your ticket number in the above stickied thread, ‘Tickets for review, 3 days and older’ for Gaile to check it.