"Authorize log-in attempt"
EVERY time I log in I have to do it, even on the forums, can I PLEASE get this sorted?
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Good luck.
Did that ages ago.
Bump please help.
Did that ages ago.
Then, you must wait for CS to assist you. Bumping your thread is not only against the forum rules, but will do nothing for you, as only CS can assist you.
I assume you have saved (authorized) the IP address in question?
Good luck.
Nobody here can fix this.
Have you verified that your IP address falls into the range of the authorized networks in the MY ACCOUNT / SECURITY page of this site? If you IP address is changing to a completely different subnet address every time you log in, then my only suggestion is to turn on the mobile authentication (must have a compatible smartphone).
Also, If you are NOT checking the ‘REMEMBER THIS NETWORK" checkbox on the link page, this will ALWAYS happen when you try to log in…..it’s a security feature.
Fate is just the weight of circumstances
That’s the way that lady luck dances
ArenaNet Communications Manager
This is not a matter that can be or even should be addressed in a forum thread, so thank you for creating a ticket. If that ticket is at least 3 full days old, you may post in the Tickets for Review thread.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet