Guild Wars 2

I’ve purchased an axe and a sickle. both say “soul bound to another character”. doesn’t matter which toon I log into; just says soul bound to another character. this is UNACCEPTABLE!

I paid 800 gems per item (1600 total). the gems cost me $20. If the items are going to be soul bound then they sould cost a lot less than $10 per! If they are going to cost $10 per then make them ACCOUNT BOUND!

Am I out $20? If so; one verry unhappy customer will I be.

It states they are soul bound on use in the gem store description. I do agree it would be nice if they were account bound though. I have 9 alts so it gets pretty pricey.

I can’t use them at all – not one of my toons can use them

WierdScience.5062:

I can’t use them at all – not one of my toons can use them

Did you have them on a character, put the tools in the bank and then delete the character? Have you ever used them?

I don’t remember useing them. I just remember purchasing them and putting them in the bank for later. I did just delete the toon I used to buy and place them in the bank.

WierdScience.5062:

I don’t remember useing them. I just remember purchasing them and putting them in the bank for later. I did just delete the toon I used to buy and place them in the bank.

The only thing I can think of is that you must have equipped them on the character you deleted. I have purchased many of these tools and never had the problem you describe. If you are sure you didn’t equip them on the deleted alt and that it is a bug you should submit a support ticket:

https://en.support.guildwars2.com
“Ask A Question”