Bank Tab Extension bought but not delivered
Have you checked your mailbox. It is counting as a private letter. If you have 10/10 private letters, you will not be able to receive one until you delete some.
BTW Special event letters count as private letters but don’t show on the private counter. So check for that too. (Hearts letters or exploration letters are system messages. There is no problem with that.)
That absolutely did the trick. I had no idea that special event letters counted, too. Thanks a bunch!
Bank Tab Extension bought but not delivered
in Account & Technical Support
Posted by: CC Meinke.2749
Community Coordinator
Since the issue has been solved, this thread is closed. Thank you for your support.