Banned Account - Information?

Banned Account - Information?

in Account & Technical Support

Posted by: Apocaly.2786

Apocaly.2786

Heyho, guys!

Does anyone know, if u get mailed when u got your account (permanently) banned? Or is the only way to notice this: trying to enter the game?
Thanks guys! <3 Love ya! <3

greets

[Have a nice (and maybe very hot) week, guys! ^^]

Banned Account - Information?

in Account & Technical Support

Posted by: Ok I Did It.2854

Ok I Did It.2854

AFAIK – you just cannot log in, I don’t think they email you to tell you that they have banned an account,

If you think you’ve been banned unfairly or cannot log in, you should contact support directly.

Banned Account - Information?

in Account & Technical Support

Posted by: Just a flesh wound.3589

Just a flesh wound.3589

They don’t try to contact you because if your computer was hacked and the hacker got into your email, he could delete all emails from them. They wait for you to find out by trying to log on and contacting them yourself.

Be careful what you ask for
ANet may give it to you.

Banned Account - Information?

in Account & Technical Support

Posted by: Chris Cleary

Chris Cleary

Game Security Lead

There are still some account actions that do we do not send notifications for, however we are working to change this.

Professor of Bearbow Math @ Tyria State // @Shazbawt // “The Crippler”